Kamal Arumugam
SENIOR SYSTEM ANALYST
BANGALORE
Summary
Multilingual professional with proven success communicating project status updates and engaging partners in effective relationships. Focused employee actively involved in data analytics and requirements gathering. Results-oriented Senior Systems Analyst known for finding effective solutions for complex technical issues. Promoting strong work ethic and proven troubleshooting track record. Thorough Software Analyst with Eight years examining and enhancing invaluable titles for users. Creator of cost-effective and efficient development schedules. Successful at eliminating user pain points and advancing desired features. Dedicated to transforming software titles into industry-leading solutions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
SENIOR SYSTEM ANALYST
IBM INDIA PVT LTD
03.2016 - Current
- Enhanced security measures by conducting regular audits and implementing necessary updates.
- Assessed vendor proposals for new software implementations, ensuring alignment with company goals and budgetary constraints.
- Designed robust database structures that supported efficient data management and reporting capabilities.
- Mentored junior analysts, sharing industry knowledge and best practices to improve team performance.
- Proactively identified potential risks associated with system changes by conducting thorough impact assessments.
- Implemented disaster recovery plans, safeguarding essential data and minimizing potential losses due to unforeseen events.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining high-quality results.
- Developed custom software solutions to address unique business challenges, resulting in improved operations.
- Improved system efficiency by streamlining processes and implementing automation tools.
- Provided comprehensive user support, resolving technical issues quickly to minimize disruptions.
- Developed comprehensive training materials for end-users on various systems and applications, enhancing overall user competency levels.
- Established clear communication channels between IT departments and stakeholders, facilitating smooth project execution.
- Optimized data storage and retrieval processes, ensuring timely access to vital information for decisionmaking.
- Conducted thorough systems analysis to identify areas for improvement, leading to increased efficiency across the organization.
- Reduced downtime for critical business applications by proactively identifying and resolving system issues.
- Streamlined reporting processes through the creation of customized dashboards tailored to stakeholder needs.
- Maximized resource allocation through accurate capacity planning based on historical trends.
- Evaluated emerging technologies and recommended strategic upgrades for increased productivity.
- Collaborated with cross-functional teams to develop and implement effective IT solutions for business needs.
- Participated in change management initiatives, supporting seamless transitions during technology upgrades or process overhauls.
- Identified areas that could be improved through specific processes and addition of new software.
- Created all troubleshooting documentation and distributed it to team members and key stakeholders.
- Utilized different methods to troubleshoot software and hardware issues.
- Escalated project-related issues quickly to help rectify problems and avoid delays.
- Performed user account maintenance tasks, archiving defunct credentials and monitoring login systems for suspicious trends.
- Created customized development frameworks for customers based on specific business goals and budgetary constraints.
- Introduced automated testing protocols, shortening software validation timeframes [Number]%.
- Designed, developed and integrated software solutions based on business requirements and objectives.
- Participated in risk assessment analysis for [Type] products, applying standard change control procedures to minimize inherent liability in software releases.
- Balanced multiple projects by completing and updating documentation, managing scope and adjusting schedules.
- Held final approval for software versioning validation, providing oversight of pre-shipment [Software] revisions and updates.
- Worked closely with business users and business analysts to understand functionality and propose creative solutions to meet business needs.
- Completed software development lifecycle from requirement analysis to test planning, test case development and test execution.
- Developed and implemented workflow templates, prioritizing efficiency and ease-of-use for end-users of [Software].
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Offered input for complex documents to support client-ready final versions.
- Collaborated with upper management to drive strategy and implement new processes.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Technical Leader Software
SLK Software Service Pvt Ltd
03.2014 - 09.2015
- Collaborated with cross-functional teams to develop high-quality software products within tight deadlines.
- Negotiated contracts with vendors, securing competitive pricing for hardware and software resources while maintaining budgetary constraints.
- Optimized code quality by performing thorough reviews and implementing best practices in coding standards.
- Conducted regular training sessions for team members on new technologies and programming techniques, enhancing overall team competence levels.
- Mentored junior developers, improving their coding skills and fostering a positive team environment.
- Spearheaded migration efforts from legacy infrastructure to modern cloud-based solutions for improved scalability, flexibility, security.
- Streamlined development processes by introducing agile methodologies, resulting in faster project completion times.
- Reduced system downtime by implementing proactive maintenance plans and monitoring tools for server infrastructure.
- Contributed to the successful completion of multiple projects by providing strong leadership and expert technical guidance.
- Delivered exceptional customer support, effectively resolving complex technical issues and ensuring client satisfaction.
- Maintained high availability of mission-critical applications by deploying robust disaster recovery strategies.
- Developed detailed documentation for internal use as well as user manuals, ensuring clear understanding of systems functionality across all stakeholders.
- Assisted in the design and implementation of scalable software architectures, facilitating future expansion and adaptability.
- Stayed current on industry trends and technological advancements, incorporating relevant innovations into ongoing projects when appropriate.
- Increased product reliability by conducting comprehensive testing, troubleshooting, and addressing potential vulnerabilities before deployment.
- Designed and executed performance tests to identify potential bottlenecks, making necessary optimizations for smoother user experiences.
- Partnered with stakeholders to gather and translate business requirements into technical specifications, ensuring alignment between development goals and end-user needs.
- Investigated system issues and implemented resolutions to reduce downtime.
- Enhanced software performance by identifying and resolving technical issues through rigorous debugging processes.
- Evaluated and adopted new technologies to address changing industry needs.
- Installed system updates to address vulnerabilities and reduce security issues.
- Identified value opportunities to exploit product for maximum business effectiveness.
- Defined parameters for API and data acquisitions.
- Researched and adopted new technologies to add value to existing offerings.
- Supervised architecture, design and implementation of company-wide platforms and applications.
- Organized system operating procedures to strengthen controls.
- Led several DevOps teams engaged in software development for enterprise applications.
- Automated monitoring and security measures to reduce required employee attention.
- Offered input on technical and platform-related strategic planning initiatives.
- Advised management, business and technical staff on solutions using specific domains or technology.
- Improved systems with addition of new features and infrastructure.
- Assessed project milestones and team performance to keep staff on-task.
- Drove technical initiatives for large enterprise systems to align with long-term business strategies.
- Provided educational expertise and mentoring to junior team members.
- Enhanced interfaces to promote better functionality for users.
- Designed support structure needed to confirm scalable application rollouts.
- Designed and developed analytical data structures.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Corrected, modified and upgraded software to improve performance.
- Conducted data modeling, performance and integration testing.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Investigated new and emerging software applications to select and implement administrative information systems.
- Designed and implemented scalable applications for data extraction and analysis.
- Tuned systems to boost performance.
- Built databases and table structures for web applications.
- Inspected equipment, assessed functionality, and optimized controls.
- Developed next generation integration platform for internal applications.
- Coordinated deployments of new software, feature updates and fixes.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Analyzed work to generate logic for new systems, procedures and tests.
- Developed conversion and system implementation plans.
TCS Ltd
IT Analyst
11.2011 - 03.2013
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied effective time management techniques to meet tight deadlines.
- Organized and detail-oriented with a strong work ethic.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked effectively in fast-paced environments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated leadership skills in managing projects from concept to completion.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Mphil (Part Time) - Computer Science
Madurai Kamaraj University
Madurai (Tamilnadu) 04.2001 -
M.Tech (Part Time) - Computer Science And Engineering
AAI University
Allhabad University 04.2001 -
MCA - Computer Application
Madurai Kamaraj University
Madurai (Tamilnadu) 04.2001 -
Skills
Business process improvement
undefinedTimeline
SENIOR SYSTEM ANALYST
IBM INDIA PVT LTD
03.2016 - Current
Technical Leader Software
SLK Software Service Pvt Ltd
03.2014 - 09.2015
TCS Ltd
IT Analyst
11.2011 - 03.2013
Mphil (Part Time) - Computer Science
Madurai Kamaraj University
04.2001 -
M.Tech (Part Time) - Computer Science And Engineering
AAI University
04.2001 -
MCA - Computer Application
Madurai Kamaraj University
04.2001 -
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