KAMAL BALAGOUNDER
Manager Software Development
CHENNAI
Summary
Accomplished Software Development Manager with a proven track record at PayPal India Pvt Ltd, enhancing team productivity by Leading, mentoring and implementing agile methodologies. I've led cross-functional teams to integrate new features seamlessly, significantly reducing time-to-market. Skilled in business analysis and technical design review, and leadership has consistently delivered high-quality software solutions.
Overview
20
20
years of professional experience
Work History
Software Development Manager
PayPal India Pvt Ltd
CHENNAI
2023.07 - Current
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Established clear performance metrics for development team, monitoring progress toward objectives regularly and adjusting strategies as needed to achieve desired outcomes.
- Documented technical workflows and knowledge to educate newly hired employees.
- Led team of software engineers, resulting in 20% increase in productivity and successful completion of multiple projects.
- Identified and resolved complex technical issues, resulting in improved system performance and minimized downtime.
- Effectively communicated technical concepts to non-technical stakeholders, leading to better understanding and collaboration.
- Monitored development efforts to maintain high levels of quality control and reduce impact of unforeseen issues.
- Led cross-functional teams of engineers and quality assurance engineers in development of products and resolution of product defects.
- Offered technical guidance for projects during development meetings.
- Led sprint planning, reviews and retrospectives.
- Worked with developers to identify and remove software bugs.
- Mentored junior developers and engineers through onboarding process and long-term team contributions.
- Managed and motivated employees to be productive and engaged in work.
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing systems.
- Discussed issues with team members to provide resolution and apply best practices.
- Recruited top talent for key positions within department, building high-performing team capable of tackling complex projects with confidence and efficiency.
- Controlled costs to keep business operating within budget and increase profits.
- Researched and implemented new technological tools to optimize business process workflows.
- Managed vendor relationships and third party stake holders effectively, negotiating favorable contracts for essential third-party services and tools crucial to project success.
- Reviewed code to check compliance with company coding guidelines.
Member of Technical Staff
Paypal India Pvt Limited
CHENNAI
2014.03 - 2023.06
- Conducted thorough code reviews to maintain coding standards and best practices across projects, ensuring consistency and high-quality output.
- Established effective troubleshooting techniques for faster issue resolution and minimized downtime during critical system failures.
- Streamlined development processes by implementing agile methodologies and automating tasks, reducing time-to-market for new products.
- Collaborated with cross-functional teams for successful product launches, ensuring seamless integration of new features.
- Triaging live issues and identified correct root cause.
- Monitoring health of application in production environment and resolved if any issues on applications
- Collaborated with third party processor or acquirers in cases if any issues on other end.
- Prepared Test plan, test strategies and reviewed for features with stakeholders.
- Developed innovative solutions to complex technical problems, improving overall efficiency and productivity of team
Senior Test Engineer
CSC India Pvt Ltd
CHENNAI
2007.10 - 2014.03
- Developed formal test plans for personal use and use by colleagues.
- Developed customized testing strategies tailored to each project''s unique requirements, ensuring thorough evaluation of product functionality.
- Increased defect detection rates through rigorous test case creation and efficient execution, reducing post-release customer complaints significantly.
- Implemented performance metrics to measure and track effectiveness of test strategies, informing data-driven decision-making processes.
- Implemented advanced automation frameworks and optimizing code reusability and maintainability across projects.
- Conducted root cause analysis on defects discovered during testing, enabling quick resolution and minimizing risk of future occurrences.
Test Engineer
IBM India Pvt Limited
Bengaluru
2006.07 - 2007.10
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Enhanced software quality by designing and executing comprehensive test plans.
- Tested, identified and troubleshot problems with networks.
Test Engineer
Flextronics
2004.12 - 2006.06
- Reviewed, evaluated, and identified requirements for testability.
- Tested, identified and troubleshot problems with networks.
- Collaborated with development teams to identify, reproduce, and resolve software issues promptly.
- Developed effective test strategies based on requirements analysis and risk assessment for optimal resource allocation.
Education
Master in Computer Applications -
Kandasamy Kandars College, Periyar University
Velur, Tamil Nadu 2001.04 -
Bachelor of Commerce -
Kandasamy Kandars College, Madras University
Velur, Tamil Nadu 2001.04 -
Skills
Leadership
Agile Methodologies
Team Management
Software Architect
Reviewing code
Business Analysis
Problem Solving
Test Automation and Framework
Software Development
Java
SQL
Analytical Skiils
Code Review
Technical Design Review
Timeline
Software Development Manager
PayPal India Pvt Ltd
2023.07 - Current
Member of Technical Staff
Paypal India Pvt Limited
2014.03 - 2023.06
Senior Test Engineer
CSC India Pvt Ltd
2007.10 - 2014.03
Test Engineer
IBM India Pvt Limited
2006.07 - 2007.10
Test Engineer
Flextronics
2004.12 - 2006.06
Master in Computer Applications -
Kandasamy Kandars College, Periyar University
2001.04 -
Bachelor of Commerce -
Kandasamy Kandars College, Madras University
2001.04 -
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