Kamal Bhattarai (Age 34)
Bengaluru
Summary
Having Approximate 6+ Years of experience in IT Industry Physical Security Division . I am a quick learner & dedicated to the given responsibilities. Worked with a Global Team & culture-based IT Org. Analytical thinker leverages problem-solving skills to drive continuous improvement. Works cross-functionally to adapt systems to changing business needs and formulate winning solutions. Effectively manages assignments and team members.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Admin - IT Collaboration
Koch Business Solutions INDIA Pvt. Ltd.
07.2022 - 09.2024
- Worked for the GSOC and having Strong understanding of security technologies & Corp Security Daily Operation . Manage access control systems, IP surveillance Cameras CCTV and other security technologies to ensure proper functioning and effectiveness. Maintain regulatory compliance and best practices. Provide training and technical help for security system optimization.
- Collaborate with internal stakeholders (Global IT, Local Site Admin & Facility Technology , Compliance & GRC, Support & HR) to ensure that physical security and IT security are integrated, as well as overall business continuity.
- Involved and worked for the multiple Security projects, making sure that deadlines and milestones were met on time. Set priorities for high-impact jobs, made efficient use of resources, and made sure that projects were completed on time and under budget.
- Monitor and evaluate vendor performance against KPIs, SLAs, and industry standards. Identify process improvement opportunities based on best practices to enhance efficiency and effectiveness. Review SLAs regularly to ensure compliance.
- Create and implement a comprehensive physical security strategy that aligns with business goals and risk management processes. Educate employees , Service providers , partners on security awareness, policies and procedures through training programs and communication initiatives.
- Maintain partnerships with local law enforcement Team , Org Level Decision Making Authorities Team Members and emergency response teams to ensure coordinated action in the event of an emergency or crisis.
Prepare and penetration test of emergency response plans to ensure you're ready for any unexpected circumstances.
- Investigate security breaches, incidents/Accident and violations, document findings and implement corrective actions. Strong Experience in investigating Fraud, Loss, Theft, robbery, damage, internal & external threat analysis.
Assignment Manager (Security)
Wells Fargo Under Walsons Services INDIA
12.2021 - 06.2022
- Part of the Corporate Security Operation. Collaborating with other teams to ensure a holistic approach to Physical Security across the organization.
- Collaborate and Guide Local Security Command Centers.
- Ensure adequate deployment at respective locations.
- Oversee Service Provider activities.
- Identify and resolve entry/exit, driveway, and parking issues.
- Check and certify bills from Security Service Providers.
- Implement and manage physical security standards and SOPs.
- Ensure electronic security gadgets are functional.
- Track and rectify complaints about electronic gadgets.
- Support new security projects and implementations.
- Implement emergency preparedness programs and contingency planning.
- Identify security risks and advise the Client on strategies to mitigate them.
- Manage key management end-to-end.
- Coordinate with building management on technical security processes.
- Resolve security and parking issues with occupant companies.
- Manage VIP movements as needed.
- Coordinate with government officials for any requirements/issues.
- Manage crowds during events and VIP visits.
- Increase security awareness and site security operations.
- Conduct regular security assessments and suggest improvements.
- Maintain compliance with security practices, regulations, and policies.
- Ensure ongoing training for security guards.
- Supervise CCTV monitoring and action on observations.
- Prevent pet animals inside the campus.
- Conduct emergency evacuation drills.
- Ensure smooth visitor management.
- Maintain vehicle movement and lost/found property registers.
- Prepare and implement safety regulations.
- Support the Property Manager in functional areas.
- Submit routine and ad-hoc reports.
- Maintain ISO and other certifications.
Shift In Charge
Worked for KPMG Under G4S INDIA
05.2019 - 07.2020
- Daily Site Security Deployment . Provided security briefings, debriefings and regular security awareness training.
- Maintained document and visitor control records.
- Maintained security files, reports & audit records. Prepared and conducted internal security inspections.
- Collaboration works with External vendors with local resources and resolves onsite issues. Audit and Maintenance of CCTV, FAS and ACS systems.
- Conducted extensive audits and research into policies, making recommendations for improvements based on faults and current compliance.
- Monitoring the daily Security Operation Center operation. Analyzing Security threats and understanding company security policies and procedures.
- Formulated professional development and educational plans for junior staff members to enhance skills and improve performance.
- Attended staff meetings to discuss audit performances and developments, improving ways to avoid risks and discrepancies
Command Center Operator
Deputed at SAP LABS Under Walsons Services IND
08.2018 - 02.2019
- Deputed at SAP LAB Security Command Center Monitor Daily Access Control transaction , CCTV footages of sensitive location . Install and configure CCTV cameras and daily health checkup PAN INDIA location . Ensure Camera Backup available according to company required duration. Diagnose and resolve technical issues related to CCTV systems promptly.
- Perform system testing, troubleshooting, and regular maintenance to ensure proper functionality. Handle wiring, cabling, and mounting of CCTV systems.
- Making Daily & Monthly Reports . Daily Security Command Center maintenance report . Email and Queries support
- Reduced incidents of theft by consistently reviewing and analyzing surveillance footage for suspicious activity.
Security Officer
Worked for Adobe System Under Walsons Services IND
09.2016 - 04.2018
- Daily Security Staff Deployment and sharing detailed report to Security manager
- Email & Report Writing: Daily , Quarterly and monthly Physical Security Report making Ensure all CCTV and ACS operations comply with relevant regulations and organizational policies, and prepare regular reports on system status and incidents.
- Managing site security incidents involves overseeing the response to security issues that arise at a physical location.
- This responsibility includes effectively communicating with employees about the incident and facilitating its resolution.
- Additionally, assigning ownership of tickets for incidents ranging from P3 to P4 during regular shifts is crucial. Priority 1 incidents are escalated to the global team for immediate attention and resolution.
- Handle and optimize CCTV cameras, access control systems, IDS, and alarms to enhance monitoring and response capabilities. Recommend, install, and maintain security hardware, Configure security systems for effective monitoring and response. Implement, and manage robust physical security solutions to meet organizational requirements. Compliance and Reporting: Ensure all CCTV and ACS operations comply with relevant regulations and organizational policies, and prepare regular reports on system status and incidents. Regularly assess the performance and effectiveness of CCTV and ACS, implementing improvements as necessary. Develop and maintain protocols for rapid response to security breaches detected by CCTV and ACS.
Education
Bachelor of Arts - Political Science (INCOMPLETE)
Biswanath College (Guwahati University)
Biswanath Assam06-2009
Skills
- Analytical & Critical Thinking
- Business Communication
- Managerial Accounting
- Leadership & People Management
- Budgeting & Sunk Cost saving strategies
- Investigation
- Physical Security Technology
- Security Automation & Product Enhancement
- Security Surveillance Systems: Avigilon, Nextriva, Milestone XP, Hikvision, Axis
- Access Control Solutions
- Data Center Security Monitoring
- Security System Integration
- Alarm Systems & Intrusion Detection
- Root Cause Analysis (RCA)
- Security Incident Management
- Threat Detection & Vulnerability Assessment
- Risk Review & Mitigation Planning
- Internal Security Audits
- Security Compliance
- Security Incident Investigation
- Operational Standards & SOP Enforcement
- Security Documentation & Knowledge Sharing
- Ticketing Tools: ServiceNow (SNOW)
- Asset Protection & Building Security
- Visitor Management
- Fire Safety Procedures
- Emergency Response
- Security Awareness Training
- Workplace Safety
- Security Protocols & Procedure
Accomplishments
FY 2023 & 2024: Received Team Appreciation and a motivation bonus (INR 1 Lakh) for successfully completing the Task, resolving critical issues, and achieving 100% client satisfaction.
Certification
- Managerial & Cost Accounting (Udemy)
- Project Management Essentials (Udemy)
- Customer Escalations Management & Prevention (Udemy)
- Corporate Governance Guide (Udemy)
- Public Speaking – Emergency Preparation (Udemy)
- SSCP Preparation – Security Operation & Administration (LinkedIn Learning)
- Security Awareness: Social Engineering (LinkedIn Learning)
- Threat Modeling for Security Professionals (LinkedIn Learning)
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Timeline
Admin - IT Collaboration
Koch Business Solutions INDIA Pvt. Ltd.
07.2022 - 09.2024
Assignment Manager (Security)
Wells Fargo Under Walsons Services INDIA
12.2021 - 06.2022
Shift In Charge
Worked for KPMG Under G4S INDIA
05.2019 - 07.2020
Command Center Operator
Deputed at SAP LABS Under Walsons Services IND
08.2018 - 02.2019
Security Officer
Worked for Adobe System Under Walsons Services IND
09.2016 - 04.2018
- Managerial & Cost Accounting (Udemy)
- Project Management Essentials (Udemy)
- Customer Escalations Management & Prevention (Udemy)
- Corporate Governance Guide (Udemy)
- Public Speaking – Emergency Preparation (Udemy)
- SSCP Preparation – Security Operation & Administration (LinkedIn Learning)
- Security Awareness: Social Engineering (LinkedIn Learning)
- Threat Modeling for Security Professionals (LinkedIn Learning)
Bachelor of Arts - Political Science (INCOMPLETE)
Biswanath College (Guwahati University)
Similar Profiles
VIJAYARAJ A. V.VIJAYARAJ A. V.
P2P & O2C - TRANSFORMATION MANAGER at KOCH BUSINESS SOLUTIONS INDIA PVT. LTDP2P & O2C - TRANSFORMATION MANAGER at KOCH BUSINESS SOLUTIONS INDIA PVT. LTD
Praveen M PatilPraveen M Patil
Subject Matter Expert at Koch Business Solutions India Pvt LTDSubject Matter Expert at Koch Business Solutions India Pvt LTD
KIRAN B SKIRAN B S
AP-Inv-Process Lead at Koch Business Solutions India Pvt LtdAP-Inv-Process Lead at Koch Business Solutions India Pvt Ltd