Kamal Chhabra
Mumbai,MH
Summary
Strategic Zonal Manager with over 15 years of experience consistently surpassing sales and post-sales objectives in the dot com, edutech, and franchising industries. Collaborates with regional managers to enhance operational efficiency and drive market share growth. Demonstrates exceptional leadership and analytical skills, approaching problem-solving strategically. Recognized for bringing in new customers and achieving profit targets through meticulous analysis. Adept at identifying and capitalizing on emerging market trends and revenue opportunities. Highly organized team player with a keen eye for detail, capable of managing multiple projects simultaneously with precision and accuracy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Zonal Business Manager
Zee Learn Ltd
08.2022 - Current
- Managed business of over 40 Cr with over 400 plus franchise network across Maharashtra, Gujarat, GOA, Madhya Pradesh & Chhattisgarh while maintaining YOY revenue growth of 21% with help of team size of 12 managers .
- Increased sales revenue by implementing strategic business plans and expanding into new territories.
- Evaluated the effectiveness of marketing campaigns using data-driven insights to refine future initiatives.
- Conducted regular staff training sessions to enhance product knowledge, consultative sales techniques, and customer service skills.
- Optimized territory coverage by reallocating resources based on market demand, competitor activity, and client needs.
- Enhanced retention from 81% to 93% across the network adding to over all revenue growth and customer satisfaction.
- Cultivated a culture of accountability among team members resulting in improved commitment towards achieving desired goals and objectives.
- Established performance metrics, monitoring progress regularly to ensure targets were met or exceeded.
- Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Developed strong relationships with key clients for improved customer retention and long-term growth.
Sr. Manager - Key Accounts
Leadership Boulevard Pvt. Ltd.
11.2021 - 08.2022
- Company Overview: LEAD SCHOOLS
- Managed K-12 school network across North India managing team of 6.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Responsible for account's retention and upsell in order to give YOY growth by 20%
- Responsible for enrolment strategy unit-wise in order to increase the overall revenue.
- Managing on-ground marketing planning & activations
- Working with digital platforms like Hubspot, nucleus & other LMS system in order to streamline and execute the specific KRAs
- Managing resource allocation and cost optimization throughout the designated accounts.
Business Manager
Lighthouse learning Pvt. Ltd.
09.2017 - 11.2021
- Company Overview: Billabong high international school (K-12 segment), Kangaroo Kids International Preschools - North | East | Central India
- Managed business of ove25 cr through business associates adding up 17 % to the bottom line to brand against consultation fee & material sale.
- Cost optimization by looking at Student to teacher ratio, teacher to section ratio and student to section ratios helping further in better curriculum delivery and cost optimization.
- School wise capacity analysis and enhancement to grow revenue from existing business.
- Increased average business per unit by 15% - 18% YOY.
- Maintained retention program with over 95% achievement for existing accounts/ partners.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Key Account Manager - West & South India
Sesame School House Pvt. Ltd.
11.2015 - 08.2017
- Company Overview: Delhi
- Managed approx 25cr of business through assigned units, adding 4 cr
- To the bottom-line
- Set up franchise with in a challenging TAT of 60 days, improving efficiency by 33%
- Increased in average enrolment per centre by 22% approx
- Revenue contribution per franchise per child improved by 18%
- Spearheaded trainings for new franchisee, took them through complete process of preschool business cycle
- Managed ATL/ BTL zone-wise within the given budgets resulting in 15% increase in YoY lead generation
- Established agreements for expansions of licenses and centre equipment sale
- Delhi
Sr. Manager Operations
Igniva Eduvent Pvt. Ltd.
12.2014 - 11.2015
- Company Overview: Gurgaon, Haryana
- New product development - reworked on student kit, uniform designing and procurement, centre kit equipments and LMS
- Managed PAN India franchise business
- Managed procurement, sales, marketing and customer account operations efficiently
- Assisted with marketing strategy and advertising initiatives to increase brand's footprints PAN India
- Gurgaon, Haryana
Territory Marketing Manager
Zee Learn Ltd
07.2012 - 12.2014
- Company Overview: NOIDA, Uttar Pradesh
- Increased brand awareness by developing technical and nontechnical marketing collateral and presentations, public relations campaigns, articles and newsletters
- Designed, implemented and enhanced regional marketing initiatives to maximize outreach and increase in lead generation by 20%
- Managed business of 65 cr which further added approx 8 cr towards royalty and material sale
- Helped incorporate product changes into marketing message to drive customer engagement and overall profits
- NOIDA, Uttar Pradesh
Marketing Executive
Indiamart Intermesh Ltd.
03.2011 - 02.2012
- New client acquisition, met with new prospects to discuss business needs and recommend optimal solutions
- Developed and delivered engaging sales presentations to convey product benefits
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
Sales Executive
Navjayoti Communications
09.2009 - 02.2011
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance sales pitch
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues
- Managed accounts to retain existing relationships and grow share of business
Education
MBA - Information Technology
Sikkim Manipal University
01.2014
Bachelor of Computer Applications -
Chitkara School of Hospitality, Technology & Management
01.2009
Skills
- Business operations
- Team building
- B to B sales
- Marketing Strategy Development
- Key Account Management
- Consultative Selling Techniques
- Sales operations
- Teamwork and Collaboration
- Analytical problem solver
- Competitor Analysis
- Effective Communication
- Adaptability and Flexibility
Certification
- Operations consulting, UDEMY, 2021
- Digital Marketing specialist, Online Video School, 2021
- Global certification in Product Management, INSAID, 2021
Skills
Excellent, Excellent, Excellent, Very Good, Excellent, Excellent
Timeline
Zonal Business Manager
Zee Learn Ltd
08.2022 - Current
Sr. Manager - Key Accounts
Leadership Boulevard Pvt. Ltd.
11.2021 - 08.2022
Business Manager
Lighthouse learning Pvt. Ltd.
09.2017 - 11.2021
Key Account Manager - West & South India
Sesame School House Pvt. Ltd.
11.2015 - 08.2017
Sr. Manager Operations
Igniva Eduvent Pvt. Ltd.
12.2014 - 11.2015
Territory Marketing Manager
Zee Learn Ltd
07.2012 - 12.2014
Marketing Executive
Indiamart Intermesh Ltd.
03.2011 - 02.2012
Sales Executive
Navjayoti Communications
09.2009 - 02.2011
MBA - Information Technology
Sikkim Manipal University
Bachelor of Computer Applications -
Chitkara School of Hospitality, Technology & Management
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