Kamal Chhetri
Retail & Corporate Sales
Siliguri
Summary
Dynamic marketing and sales professional with over 17 years of experience in Retail sales, corporate management, operations, and business development. Proven success in retail store management, B2B and government sector sales, tendering processes, and project execution demonstrates a strong ability to drive results. Expertise in dealer management, corporate sales, staffing, and administration is complemented by a solid track record in managing large-scale retail showrooms and government supply projects. Exceptional communication, leadership, relationship management, and problem-solving skills foster organizational growth while embracing new technologies and innovative business strategies.
Overview
17
17
years of professional experience
4
4
Languages
Work History
Floor Manager
Placewell Systems & Solutions Pvt. Ltd.
12.2020 - Current
- Managing staff resourcing and team coordination
- Handling online & offline tenders including GeM portal
- Planning and executing sales promotional and advertising strategies
- Managing tele-calling teams for lead generation and closures
- Monitoring daily leads through Google Sheets
- Dealer visits across North Bengal & Sikkim
- Managing logistics, deliveries, and payment coordination
- Managed store inventory and stock levels to maintain availability of products.
- Managed daily store operations for smooth functioning and achieving sales targets.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Enhanced team performance through regular training, mentoring, and constructive feedback.
Corporate Manager
Digitech
06.2012 - 12.2019
- Pricing and procurement management with HP, Dell, Lenovo for B2B & Govt. orders
- Executed IT projects from tendering to installation and handover
- Managed security surveillance projects including site surveys and quotations
- Staff management, conflict resolution, and administrative operations
Manager – Sales & Operations
Sarkar Sports (Pvt. Firm)
04.2009 - 06.2012
- Managed business operations across North-East India, Nepal & Bhutan
- Handled government and defense sector clients (Army, Air Force, SSB, Police)
- Supplied sports goods, gym equipment, and synthetic court installations
- Managed three retail outlets and administrative operations
Sales Development Manager
HDFC Standard Life
- Recruited and trained financial consultants
- Conducted sales promotion meetings and motivational programs
- Customer acquisition and relationship management
Floor Manager
Spencer Retail Ltd – Music World
- Recruitment and training of customer service associates
- Sales target achievement and daily reporting
- Customer interaction and store operations management
Marketing Executive
Agni Infocom Pvt. Ltd.
- Dealer and distributor development
- Market visits and feedback analysis
- Sales promotion and relationship management
Education
B.A. (Honours) -
Darjeeling Government College
01.2004
Higher Secondary (H.S.) - undefined
Griffiths Higher Secondary School
01.2001
Madhyamik - undefined
R.K.S.P.
Darjeeling01.1999
Skills
Proficient in Microsoft Word, Excel, and PowerPoint
Areas of Interest
- Retail Sales
- Customer Services
Total Work Experience
Approximately 17 Years
Disclaimer
Date: 10.05.2021 Signature: __________________
Timeline
Floor Manager
Placewell Systems & Solutions Pvt. Ltd.
12.2020 - Current
Corporate Manager
Digitech
06.2012 - 12.2019
Manager – Sales & Operations
Sarkar Sports (Pvt. Firm)
04.2009 - 06.2012
Sales Development Manager
HDFC Standard Life
Floor Manager
Spencer Retail Ltd – Music World
Marketing Executive
Agni Infocom Pvt. Ltd.
Higher Secondary (H.S.) - undefined
Griffiths Higher Secondary School
Madhyamik - undefined
R.K.S.P.
B.A. (Honours) -
Darjeeling Government College