Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Kamal Krishana

Kondotty

Summary

Proficient Business Support Specialist offering over 1.5 years of cooperative experience and seeking a dynamic position in a fast-paced environment. Adept at organizing and managing documents, applications and files. Positive and upbeat with good communication skills and an analytical mindset. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Talented office professional knowledgeable about completing tasks and committed work under tight deadlines and with a good attention to detail. Skilled in handling and prioritizing simultaneous tasks. In-depth knowledge of organization standards and customer habits.

Overview

1
1
year of professional experience

Work History

Business Support Executive Lead

Brototype ( Packapeer Acadamy )
Malappuram
09.2022 - 02.2024
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Analyzed data for trends that could be used to inform decisions about marketing and sales efforts.
  • Drafted proposals, contracts, letters and emails as needed.
  • Managed accounts receivables and payables activities such as invoicing and payments processing.
  • Assisted in the preparation of business plans and presentations.
  • Provided administrative support to the senior management team.
  • Implemented new processes to improve efficiency of back-office operations.
  • Developed strategies for customer relationship management.
  • Ensured compliance with company policies and applicable regulations regarding legal matters.
  • Organized office operations and procedures to ensure efficient workflow.
  • Collaborated with internal departments to coordinate projects from initiation to completion.
  • Introduced products to distributors by demonstrating features and capabilities.
  • Resolved customer queries in a timely manner through phone or email communication.
  • Reviewed existing business policies and procedures and proposed changes where necessary.
  • Assisted in organizing events such as seminars, workshops, conferences.
  • Created reports on sales performance, customer feedback, and competitor analysis.
  • Developed procedural manuals for operational areas within scope of business support responsibilities.
  • Prioritized helpdesk and service requests received from internal customers.
  • Kept customers satisfied and loyal by providing exceptional service.
  • Supported sales objectives by educating customers about available offerings.
  • Collected monthly, quarterly and annual performance monitoring statistics to meet team and company metrics.
  • Maintained positive working relationship with fellow staff and management.

Education

High School Diploma -

G V H S S Kondotty
Kerala
03-2015

Skills

  • Data Analytics
  • Operations Management
  • Sales Support
  • Training Experience
  • Sales Understanding
  • Documentation Abilities
  • Client Support
  • Customer Relations
  • Communication Management
  • Report Generation
  • Audit Support
  • Event Management
  • Consultative Sales Techniques
  • Technical Assistance

Affiliations

  • Served as a leader in the organization, guiding and motivating a team of 8 members to achieve target goals and created new records
  • Exercised leadership in the organization by fostering a cohesive team environment, resulting in increased productivity and successful project execution
  • Enjoys participating in sports activities and has a strong interest in reading
  • Continuously inquisitive and committed to swiftly mastering new concepts at all times

Languages

Malayalam
First Language
Tamil
Proficient (C2)
C2
English
Intermediate (B1)
B1

Timeline

Business Support Executive Lead

Brototype ( Packapeer Acadamy )
09.2022 - 02.2024

High School Diploma -

G V H S S Kondotty
Kamal Krishana