Summary
Overview
Work History
Education
Skills
Timeline
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KAMAL SARASWAT

MAKRANA,RAJASTHAN

Summary

Dynamic Healthcare Customer Service Representative with proven expertise at AIIMS, excelling in EPIC charting and patient support. Recognized for enhancing patient satisfaction through effective communication and efficient service delivery. Skilled in multitasking and organization, consistently improving service ratings and ensuring compliance in a fast-paced environment.

Flexible hard worker ready to learn and contribute to team success.

Overview

5
5
years of professional experience

Work History

Healthcare Customer Service Representative

ALL INDIA INSTITUTE OF MEDICAL SCIENCE (AIIMS)
JODHPUR
07.2020 - Current
  • Managed various administrative tasks to support healthcare operations.
  • Coordinated multiple management activities to enhance customer service efficiency.
  • Provided comprehensive healthcare support to enhance patient satisfaction and streamline service delivery.
  • Enhanced patient experience by providing timely and accurate information, leading to improved service ratings.
  • Acknowledged by managers for excellence in customer support and service delivery.

Education

B.COM - Accounting And Finance

MAHARSHI DAYANAND SARASWATI UNIVERSITY
AJMER,RAJASTHAN
05-2021

RBSE 12TH -

MARWAR MONTESORRY SENIOR SECONDARY SCHOOL
MAKRANA,RAJASTHAN
05-2017

RBSE 10TH -

MARUDHAR MONTESORRY SECONDARY SCHOOL
MAKRANA,RAJASTHAN
05-2015

Skills

  • EPIC charting
  • Patient support
  • Healthcare compliance
  • Customer service
  • Data management
  • Appointment scheduling
  • Multitasking and organization

Timeline

Healthcare Customer Service Representative

ALL INDIA INSTITUTE OF MEDICAL SCIENCE (AIIMS)
07.2020 - Current

B.COM - Accounting And Finance

MAHARSHI DAYANAND SARASWATI UNIVERSITY

RBSE 12TH -

MARWAR MONTESORRY SENIOR SECONDARY SCHOOL

RBSE 10TH -

MARUDHAR MONTESORRY SECONDARY SCHOOL

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KAMAL SARASWAT