Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
FOOD & BEVERAGE EXECUTIVE
Radisson Blu MBD Hotel
10.2023 - Current
Enhanced customer satisfaction by implementing innovative menu offerings and service improvements.
Streamlined operations for increased efficiency through the implementation of new technologies and training programs.
Reduced food waste by implementing inventory management systems and sustainable practices.
Increased revenue with targeted marketing campaigns and promotions to attract new customers.
Developed a strong team culture by fostering open communication, providing support, and recognizing employee achievements.
Implemented staff training programs to improve service quality, leading to consistently positive customer reviews.
FOOD & BEVERAGE SUPERVISIOR AT BANQUETS
Radisson Blu MBD Hotel
02.2016 - 10.2023
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Reduced employee turnover by fostering positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
FOOD & BEVERAGE ASSOCIATE AT BANQUETS
Radisson Blu MBD Hotel
02.2014 - 02.2016
Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
Streamlined food preparation processes for increased efficiency and reduced waste.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Maintained clean, organized, and visually appealing dining area for optimal guest experience.