Kamalakar Nere
Senior Manager - Software Engineering
Hyderabad
Summary
Forward-thinking Senior Manager adept at managing teams to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams. Project Manager with over 22 years of experience across diverse industries, including banking, telecommunications, and services. Exceptional proficiency in managing and optimizing IT applications, particularly on the Force.com platform, with a strong emphasis on performance tuning and enhancement. Deep subject matter expertise in Salesforce and project management enables effective leadership of enterprise-level initiatives while promoting knowledge sharing and best practices across teams. Adept at engaging clients and overseeing the complete project life cycle, ensuring successful delivery of complex projects within both technical and managerial domains.
Overview
22
22
years of professional experience
3
3
Languages
Work History
Senior Manager, Software Engineering
Salesforce.com
02.2023 - Current
- Leading the team of talented engineers for the service cloud successful implementation for the Service Management, Asset Management, and Tech-force teams using the Agile Scrum framework
- Enterprise product delivery in phases with more than 9 integrations
- Implemented and developed operational standards, policies, and procedures
- Experienced in client engagement with well-defined skills in managing the entire life cycle of project activities, encompassing scope definition, planning, resource management, controlling, and closure, along with the product owners and architect team
- Implement CICD practices using various tools: Jenkins, Git, GUS
- Practice robot automation to streamline the repetitive tasks
- Implemented and developed operational standards, policies and procedures
- Held monthly meetings to create business plans and workshops to drive successful business
- Provided strong leadership to enhance team productivity and morale
- Led cross-functional teams to achieve project milestones and deliver high-quality results
- Consistently met or exceeded annual performance targets set by senior leadership
Senior Manager, Systems Specialist
Salesforce.com
01.2019 - 01.2023
- Supporting the 80k internal users through the applications built on the Salesforce platform
- Leading the brown bag initiatives, driving service delivery excellence through process improvements, and automation work
- Achieved operational excellence by streamlining processes and implementing best practices, increasing the operational productivity by 20%
- Enhanced team performance with regular coaching sessions, focusing on individual strengths and areas for improvement
Deputy General Manager
Vodafone Shared Services India Pvt. Ltd.
04.2012 - 01.2019
- Managed team of more than 30 team members for Salesforce Operations for various markets of Vodafone
- Gained efficient service delivery on the Salesforce applications, along with setting up the teams for Salesforce practice: support, enhancements, and development
- Lead the Enterprise Competency practices; experienced in leading the Enterprise Competency in the organization. Encouraging brown-bag sessions, sharing best practices, working with the team to create reusable components, and automation in work. Publishing a newsletter about enterprise technology trends and information sharing. Lead the teams for knowledge sharing and practical demos of IoT and robotics as part of the Competency initiative
Delivery Project Leader
Mphasis an HP Company
01.2009 - 10.2011
- Professional career growth from an individual contributor to a delivery project leader: a journey of learning through technologies and experience gained through challenges at work
- Gained good exposure and knowledge to work on Java servlets, Salesforce, application support, application development, and individual contribution to project delivery
- Defined responsibilities, duties and roles of each team member
- Reduced project risks for Salesforce implementation through comprehensive risk assessments and proactive mitigation strategies
Education
Bachelor of Engineering -
North Maharashtra University
Jalgaon06.2001
Skills
Agile development methodologies
Awards & Recognition
- SPOT Award at EDS (Mphasis an HP Company), Pune January 2009 — September 2011
For helping the organization to implement multiple (21 project enhancements) changes in the banking project within the challenging timelines without rework
- Fantastic Award at Vodafone Shared Services India Ltd, Pune March 2016 — June 2016
Helping the team to ramp up with 24 members team in 4 months considering the timelines for critical project
Community Service
- Freerice WFP program
- Impact app - Get Fit, Do Good
- ZPHS Tellapur school - Teaching the Government school teachers to enable them for digital ways of education and go digital with school governance
- Snehwan - A ray of hope
Timeline
Senior Manager, Software Engineering
Salesforce.com
02.2023 - Current
Senior Manager, Systems Specialist
Salesforce.com
01.2019 - 01.2023
Deputy General Manager
Vodafone Shared Services India Pvt. Ltd.
04.2012 - 01.2019
Delivery Project Leader
Mphasis an HP Company
01.2009 - 10.2011
Bachelor of Engineering -
North Maharashtra University