Kamalakar Rao T
Assistant Manager- FC & LM Operations
Hyderabad
Summary
Assistant Operation Manager with a successful rate of operating in high-volume, fast-paced environment with 12 years in managing Supply Chain ops handling Inventory, Logistics, Material handling, Automobile and Warehouse ops. Adept in identifying operational requirements, creating an action/ implementation plan well-versed in setting direction for work areas and ensuring quality and accuracy of work performance for organizational efficiency. Skilled in leading teams to meet objectives on stringent timelines- willingness to take on added responsibilities to meet team goals for end customer satisfaction.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Assistant Manager- Grocery LM Ops and FC
Flipkart
08.2020 - Current
- Network expansion of Grocery Super Mart network in Telangana & Andhra Pradesh (16 Cross- Docks from 2 Cross-Docks with a cumulative expansion of 250 pin codes from 16 pin codes by 10X increase in area serviceability throughout the state
- Introducing the new hubs and same day delivery projects
- Contributed towards productivity increment to 38 orders with a final van productivity up to 42 orders which resulted in a overall cost savings of INR 3.90L per month for consistently
- Worked on customer level queries and by regular connect with central stakeholders was able to decrease escalations by 85% from 31.6% in Week42 to 4.64% in Week48
- Executed a project on FSN availability across XD with regular connects with Customers and Super Mart Feedback- Product Ops (Grocery) team for all region in Telangana and AP, which resulted in demand attainment increase by 29.6 from 65% to 94.7% after process change
- Worked on FOC breaches reduction by Pre-Slot beat dispatches which resulted in a decrease by 39% minimizing to null
- Was able to maintain CXNS avg of 15.46 against the target of 25 across months from April'23 (Day1 of metric launch), With lowest CXNS scores achieved around 3.02 in Week 46
Team Lead - Grocery FC Ops
Flipkart
03.2018 - 08.2020
- Overall responsible for Flipkart FC Supermart Operations for Hyderabad city along with Outbound and Inbound operations in Grocery FC Hyderabad
- Inward & outward movement of goods to ensure speedy and accurate Binning, picking, packing and dispatch of materials
- Vendor Billing, Vehicle Planning as per work load, End to End Last Mile Operations
- Working on Kaizens and Packing standards with respective to Outbound Department for in-transit damage reduction
Warehouse Operations as Senior Executive
Meiko Logistics (INDIA) Pvt Ltd & DHL Logistics (Client Honda Motors)
11.2011 - 03.2018
- Honda Motor India Pvt Ltd., Spare Parts Division
- Inward & outward movement of goods, Invoicing & Dispatches, Preparing MIS reports on daily, weekly & monthly basis e.g
- Stock report, dispatch report, receipt report
- Keeping track of all consignments which is in transit
- Inventory cycle count on daily basis, Maintain excellent operation & quality service level for the client
- Engaged in the preparation & implementation of Standard Operating Procedure (SOP) for warehousing and distribution in WMS systems
- Interfacing with the external & internal customers for implementing re-order levels for stocks at warehouses
- Creating plans for receipt of customer order till the time delivery of material to customer that further helped in improving the efficiency at all stages from material planning till finished goods
- Conducting inventory analysis for reducing inventory differences
- Liaising with the Category Department for vendor management, Customer meetings, new Suk's arrivals, kitting and binding, Operations Department for damage and expiry, reverse logistics and salvaging
- Commercial Department for vendor payments and client invoicing
Education
MBA - Marketing & HR
Osmania University
Hyderabad, AP 06.2009 - 05.2011
B. Sc - Chemistry
Kakatiya University
Warangal, AP 08.2005 - 05.2008
Skills
Analytics & Data Handling Skills (Macros& Query)
Certification
Ace Alliance (Flipkart Annual WoW Awards)
Timeline
Assistant Manager- Grocery LM Ops and FC
Flipkart
08.2020 - Current
Team Lead - Grocery FC Ops
Flipkart
03.2018 - 08.2020
Warehouse Operations as Senior Executive
Meiko Logistics (INDIA) Pvt Ltd & DHL Logistics (Client Honda Motors)
11.2011 - 03.2018
MBA - Marketing & HR
Osmania University
06.2009 - 05.2011
B. Sc - Chemistry
Kakatiya University
08.2005 - 05.2008
Similar Profiles
Ritesh Ranjan SinhaRitesh Ranjan Sinha
Senior Project Specialist at FlipkartSenior Project Specialist at Flipkart
Suryakanta JenaSuryakanta Jena
Business Development Manager at FlipkartBusiness Development Manager at Flipkart
Atharv JoshiAtharv Joshi
Lead - Central (Last Mile Operations) at FlipkartLead - Central (Last Mile Operations) at Flipkart