Kamalal Ramthu Basha
Kadapa
Summary
Dynamic Army Clerk with expertise in records management and exceptional customer service. Proven ability to train and mentor staff while maintaining accurate documentation and efficient office operations. Skilled in data entry and communication, ensuring high levels of customer satisfaction and operational support. Recognized for enhancing filing systems and streamlining administrative processes.
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information.
Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.
Dynamic Clerk known for commitment to balancing productivity and client satisfaction. Dedicated to quickly attending to client issues to drive loyalty.
Overview
16
16
years of professional experience
14
14
years of post-secondary education
Work History
Army (SD) Clerk
Army
Jabalpur
09.2009 - Current
- Managed administrative tasks for Army personnel and operations.
- Maintained accurate records and files in compliance with regulations.
- Processed documents and requests using military software systems.
- Trained new clerks on procedures and office protocols.
- Ensured timely distribution of correspondence within the department.
- Answered phones in a courteous manner while providing excellent customer service.
- Assisted customers with inquiries and complaints in a professional manner.
- Communicated with customers and employees to answer questions or explain information.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Performed data entry tasks to update customer accounts records.
- Organized and maintained filing systems for confidential documents.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Scanned documents into digital formats ensuring accuracy of content.
- Maintained inventory levels of office supplies and equipment as needed.
- Answered customer inquiries via phone and email.
- Entered data into computer systems accurately and efficiently.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Monitored and directed work of lower-level clerks.
Education
Bachelor of Arts - Arts Education
Dr BR Ambedkar Open University
Hyderabad 05.2012 - 11.2025
Skills
- Data entry
- Customer service
- Office administration
- Records management
- Communication skills
- Training and mentoring
- Time management
- Attention to detail
- Database management
- Meeting coordination
- Schedule and calendar management
- Correspondence writing
- Record preparation
- Cash handling
- Typing speed
- Filing systems
- Travel arrangements
- Customer satisfaction
- Operations support
- Records retrieval
- Scanning and copying
- Handling payments
- Quality management
- Processing mail
- Billing and coding
- Cash management
- Administrative support
- Mail handling
- Document management
- Database entry
- Basic accounting
- Calendar management
- File maintenance
- File management
- Office equipment operation
- Data recording
- Advanced MS office suite
- Communication
Timeline
Bachelor of Arts - Arts Education
Dr BR Ambedkar Open University
05.2012 - 11.2025
Army (SD) Clerk
Army
09.2009 - Current