Kamaljeet Singh
Mumbai
Summary
Dynamic Business Analyst with extensive experience at LTIMINDTREE, specializing in Salesforce Commerce and SAP Hybris. Proven track record in stakeholder engagement and backlog prioritization, delivering impactful solutions. Adept at user story mapping and effective communication, driving successful eCommerce projects across B2B and B2C domains.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Specialist Business Analyst
LTIMINDTREE
04.2023 - Current
- Hands-on experience with Salesforce Commerce Cloud in LTIMINDTREE.
- Visited client site in London City for Currys-UK project.
- Also visited Client Site for requirement/gap analysis of Asian Paints/Infogain/Thyssenkrupp as a Functional Consultant/Business Analyst.
- Done E2E Requirement Analysis and reported missing requirements to the onsite team.
- Expertise in eCommerce ecosystem capabilities of SAP Hybris and Salesforce Commerce and have worked in multiple B2B, and B2C eCommerce projects across multiple domains.
- Provide expertise on the functional use of SAP Hybris Commerce, its various administrative cockpits, CMS, Product Cockpit, Backoffice, ASM, and SFCC Content & Business Manager.
- Consulting experience to understand the problem statements and provide impactful solutions to the business.
- Requirement gathering, elicitation, creation of acceptable requirement documents like BRD, FSD, Requirement matrix, and getting the sign-off from the client.
- Expertise in evaluating mock-ups, wireframes, and UX design w.r.t to requirements and user experience.
- Expertise in creating user stories using INVEST model, defining scalable AC, and conducting story grooming sessions.
- Expertise in Rental products in SFCC such as PS5 Games, Movies on demand, etc.
- Participated in client discussions mapping business requirements to the SAP Hybris platform.
- Worked in Agile SDLC methodology, attending daily Scrum, and performing hand to hand testing with development.
- Good Exposure to STLC (Software Testing life cycle).
- Conduct requirement/user storytelling sessions and Sprint demos to business stakeholders.
- Responsibility includes assisting the testing team with scope definition, test strategy, and test scenario.
Product Owner/Senior Consultant
Thyssenkrupp Materials
05.2022 - 04.2023
- Currently working as Product owner-cum-Senior Consultant in an Agile environment.
- Liaise with business stakeholders, and SMEs to generate insight into the product roadmap, and discover new requirements based on customer pain points.
- Document the features list, and detailed business requirements and also transfer them to functional specifications and map to UX designs.
- Develop a prioritized backlog of work with the Product Manager, UX, and Engineering.
- Work with the Product Manager to understand the product strategy and the roadmap that delivers the strategic outcomes.
- Develop, negotiate and finalize user stories.
- Define acceptance criteria along with the team (clarity of definition of done).
- Available to the execution team to ensure clarity on business requirements is provided as needed.
- Conduct a Sprint demo after sprint completion to present a workable software to ensure the implementation progress.
- Conduct other meetings like sprint retrospective, All hands, and Daily stand-ups.
- Provided training to business users on Hybris tools like Backoffice, Product cockpit, SmartEdit, etc.
- On August 1, 2007, OnlineMetals.com was acquired by ThyssenKrupp Materials North America, one of the largest providers of production materials and integrated supply chain solutions in North America.
Business Analyst
Pragiti Inc.
04.2020 - 05.2022
- Responsible for conducting discovery workshops with business stakeholders and SMEs for capturing business requirements.
- Converted the requirements into formal business requirement document and seek the approval.
- Define, and Develop the user stories along with detailed acceptance criteria based on the requirements and wireframes.
- Identifying the dependencies and raising the flag to the concerned team to resolve them asap.
- Responsible for getting the approval on the user stories from the product manager and groomed the execution team to drive them to the Definition of Ready.
- Responsible for providing answers to the open questions of the team from the business.
- Available to the execution team to ensure clarity on business requirements is provided as needed.
- Preparation of Use cases, flow charts, BRD, FRD, etc.
- Created user stories that can be independently developed and tested.
- Scoping of sprint based on dependencies and story pointing.
- Client interaction presenting walk-throughs after sprint completion.
- Prepared testing scope and RTM based on mapping user stories and requirements.
- Training sessions with clients about how-to features and functionality.
- Asian Paints Ltd is an Indian multinational paint company, headquartered in Mumbai. The company is engaged in the business of manufacturing, selling, and distributing paints, coatings, products related to home decor, bath fittings, and providing related services.
Business Analyst
Pragiti Inc.
11.2018 - 02.2020
- Collaborate with the project manager and SAP solution architect to develop a project delivery plan.
- Regular client interactions for requirement clarification, backlog prioritization, and sprint demos.
- Responsible for providing answers to the open questions of the team from the business.
- Solutioning their call center application by using the ASM module and Customer Support Module.
- Attend meetings with clients and provide suggestions about promotions and discounts as per business needs.
- Conduct other meetings like sprint retrospective, All hands, and Daily stand-ups.
- Gap Analysis w.r.t to As-is and To-be process.
- Preparation of Use cases, flow charts, BRD, FRD, etc.
- Prepared testing scope and RTM based on mapping user stories and requirements.
- Created user stories that can be independently developed and tested.
- Scoping of sprint based on dependencies and story pointing.
- Client interaction presenting walk-throughs after sprint completion.
- Training sessions to clients about how-to features and functionality.
- In 1935, the J.H. Heafner Company is founded with one tire store in Lincolnton, N.C. The company now has 113 distribution centers across the U.S. and 27 across Canada. American Tire Distributors supply tires, custom wheels, service equipment, and shop supplies to tire dealers, service repair, and automotive performance shops around the country.
Lead QA-cum-Business Analyst
Infogain
11.2017 - 10.2018
- Had discussion with a senior manager and product owner for the features and functionalities and understanding of the requirements.
- Preparation of Use case diagrams and flowcharts.
- Creating User stories in each sprint and getting them approved by the product owner.
- Scoping of sprint based on dependencies and story pointing.
- Conducted story grooming sessions for the development team and QA team.
- Worked on converting a non-transactional website into a transactional website for JP and AU.
- Responsible for gathering new requirements and change requests from the business and creating the appropriate documents.
- Regular interaction with UI/design company to align with the business requirements.
- Team interaction by presenting walk-throughs after sprint completion to the higher management.
- Led the QA team with respect to test document preparation and execution.
- Costco Wholesale Corporation is an American multinational corporation that operates a chain of membership-only big-box retail stores.
Senior QA Engineer
Pragiti Inc.
02.2016 - 11.2016
- Involved in identifying test scenarios and written test cases.
- Handled test case design and execution.
- Involved in Functional testing, Integration testing, Regression testing, Smoke testing, Sanity testing, performance testing, hMC testing, and Cockpit testing.
- Involved in Defects/Bugs reporting and tracking the issues in JIRA.
- Involved in Client Interaction and provided the walk-through to the Client.
- Zeal Optics builds the highest quality eyewear for people like us who live on outdoor adventures.
QA Engineer
Pragiti Inc.
10.2014 - 01.2016
- Created Test Plan document and shared with the Client.
- Involved in identifying test scenarios and written test cases.
- Handled test case design and execution.
- Involved in Functional testing, Integration testing, Regression testing, Smoke testing, Sanity testing, performance testing, hMC testing, and Cockpit testing.
- Involved in Defects/Bugs reporting and tracking the issues in JIRA.
- Involved in Client Interaction and provided the walk-through to the Client.
- Maui Jim is an American-based manufacturer of sunglasses based in Peoria, Illinois, and marketed worldwide.
Education
Master in Computer Application -
Yerala Medical College of Management (YMT)
Mumbai01.2014
Bachelor in computer application -
St. Andrew's College
Pune01.2011
Higher Secondary Certification -
Maharashtra State Board
Mumbai01.2008
Secondary School Certification -
Maharashtra State Board
Mumbai01.2006
Skills
- Agile methodology
- Stakeholder engagement
- Backlog prioritization
- User story mapping
- Sprint planning
- Scrum
- Backlog management
- Analytical
- User stories creation
- JIRA
- Confluence
- Product management
- Problem solving
- Effective communication
- Client training
- Continuous improvement
- TestRail
- Bugzilla
- Lucid
- Figma
- MS Office
- Salesforce Commerce
- SAP Hybris Commerce
- B2B eCommerce
- Requirement analysis
Certification
Certified SAP Hybris 6.3
Accomplishments
• Got a scholarship worth Rs. 75,000 from the Central Government in MCA.
• Participated in team-building activities and games.
• Awarded the highest goals scored in a football tournament held in the company in 2016.
• Anchor for the annual day function of the past company in 2016.
• Participated in various sports competitions at the college level.
• Participated in team-building activities and games.
• Awarded the highest goals scored in a football tournament held in the company in 2016.
• Anchor for the annual day function of the past company in 2016.
• Participated in various sports competitions at the college level.
Personal Information
- Date of Birth: 05/31/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Punjabi
Native
Native
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Timeline
Specialist Business Analyst
LTIMINDTREE
04.2023 - Current
Product Owner/Senior Consultant
Thyssenkrupp Materials
05.2022 - 04.2023
Business Analyst
Pragiti Inc.
04.2020 - 05.2022
Business Analyst
Pragiti Inc.
11.2018 - 02.2020
Lead QA-cum-Business Analyst
Infogain
11.2017 - 10.2018
Senior QA Engineer
Pragiti Inc.
02.2016 - 11.2016
QA Engineer
Pragiti Inc.
10.2014 - 01.2016
Master in Computer Application -
Yerala Medical College of Management (YMT)
Bachelor in computer application -
St. Andrew's College
Higher Secondary Certification -
Maharashtra State Board
Secondary School Certification -
Maharashtra State Board