Kamaljit Saini
Gurgaon
Summary
Strategic Publisher Account Manager with 7+ years in AdTech and programmatic advertising across APAC and EMEA. Expertise in publisher onboarding, integrations, monetization, and account scaling, contributing to high client retention and key account expansion. Proficient in negotiating partnerships and collaborating cross-functionally to drive scalable, performance-oriented solutions.
Overview
7
7
years of professional experience
Work History
Customer Success Operations Manager
PubMatic
02.2024 - Current
- Manage end-to-end onboarding and ongoing maintenance of publisher accounts, ensuring seamless operational execution.
- Lead publisher integrations based on specific requirements, delivering on-time implementations and high-quality support service throughout the integration phase.
- Collaborate closely with cross-functional teams including Sales, Deal Desk, Product, IQ and Engineering to deliver customized solutions for key clients.
- Track, manage, and resolve publisher issues using Salesforce and JIRA, ensuring accuracy, transparency, and timely resolution.
- Addressed escalations related to integrations, discrepancies, and brand safety concerns for both Publisher and Demand partners.
- Generate and analyze performance reports, providing actionable insights and competitive benchmarks to optimize publisher performance.
- Provide dedicated regional support for EMEA publishers, aligning solutions with market-specific needs to maximize satisfaction and retention.
- Recognized in Q2’25 with certification from management for outstanding contribution for managing and growing the Northern BOB region and expanding the PMP business.
Publisher Manager
Times Internet
03.2022 - 01.2024
- Owned the end-to-end sales cycle for top- and mid-tier India-based publishers, driving adoption of the Colombia Audience Network by pitching tailored value propositions, onboarding networks for OneTIL (PubLead), and managing publisher setup and activation.
- Drove revenue growth and inventory scale by working closely with publisher partners to optimize volume and profitability and negotiating long-term contracts to secure high-quality inventory.
- Collaborated cross-functionally with advertiser delivery teams to align supply with demand-side trends and deliver monetization strategies, competitive insights, and revenue optimization for publishers.
- Independently handled entire finance operations for 2 business (CAN & OneTIL). My efforts have been focused on ensuring that financial processes are efficient & effective. This also involved close communication with Finance & commercial team.
Sr. Publisher Specialist
Affinity Global Inc
10.2018 - 03.2022
- My role involves identifying revenue growth opportunities, inventory acquisition, coming up with creative solutions for pricing models and contract structure, negotiating terms with publishers, and developing deeper partnerships with publishers through relationship building.
- Manage a portfolio of publisher accounts, monitoring their overall traffic, identifying opportunities for growth and areas of risk, and troubleshooting problems that may arise.
- Develop sales strategies, identifying upsell and cross-sell opportunities and establish action plan (lead list, timelines, approach, etc) to achieve mutually acceptable targets.
- Taking on supply side manager role to build long-lasting publisher partnerships to cater our programmatic brand advertisers across display, video and mobile web platforms.
Education
M.com - Marketing Specialization
Mumbai University
MumbaiBachelor’s - Management Studies, Marketing Specialization
G.N.Khalsa College
MumbaiSkills
- Product Demo
- Strong communication
- Salesforce CRM
- Account management
- Cross-functional collaboration
- Revenue optimization
- Strategic partnerships
- Business Development
Timeline
Customer Success Operations Manager
PubMatic
02.2024 - Current
Publisher Manager
Times Internet
03.2022 - 01.2024
Sr. Publisher Specialist
Affinity Global Inc
10.2018 - 03.2022
M.com - Marketing Specialization
Mumbai University
Bachelor’s - Management Studies, Marketing Specialization
G.N.Khalsa College