Kamaljit Singh
Panchkula
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Ticketing Sales Executive
Flight Fare Masters
Mohali, Punjab
07.2025 - Current
- Results-driven Ticketing Sales Executive with experience in airline reservations, ticketing operations, customer service, and sales support. Skilled in managing domestic and international flight bookings, fare calculations, ticket issuance, refunds, reissues, and customer relationship management.
- Managed airline ticket sales for domestic and international travel across multiple airline carriers.
- Processed flight reservations, ticket issuance, cancellations, exchanges, refunds, and rebooking.
- Assisted customers with travel planning, fare selection, baggage policies, and itinerary management.
- Utilized Amadeus systems to create and manage Passenger Name Records (PNRs) and booking transactions.
- Coordinated with airline representatives to obtain competitive fares, promotional offers, and schedule updates.
- Supported corporate travel accounts by arranging cost-effective travel solutions and maintaining travel policy compliance.
- Generated revenue through upselling premium seating, additional baggage, travel insurance, hotel accommodations, and other ancillary services.
- Resolved customer inquiries and booking discrepancies while maintaining high customer satisfaction levels.
Business Development Executive
The Pro Healthcare
03.2019 - 05.2025
- Communicated directly with Clients and partners to build strong business networks and relationships.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
- Communicated directly with customers and partners to build strong business networks and relationships.
Business Development Executive
Unify Healthcare Services
Mohali, Punjab
04.2018 - 02.2019
- Developed business pipeline using cold and warm techniques.
- Negotiated contracts and closed sales with new and existing clients.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Developed new opportunities by effectively communicating product lines to leading international corporations.
- Enhanced sales techniques and marketing plans to strengthen business development efforts.
- Engaged with customers to build business relationships.
"Asst Manager - HR Support"
Indianmesh Pvt Ltd
04.2016 - 03.2018
- Assist with new hire orientation and documentation (I-9, W-4, direct deposit forms)
- Coordinate background checks and drug screening
- Ensure compliance with federal and state labor laws (FMLA, ADA, EEOC)
- Track and manage HR documents (e.g., policy acknowledgments, benefits forms)
- Support payroll processing (timecard collection, PTO tracking)
- Assist employees with benefit enrollment and claims (401(k), health insurance, etc.)
" Sr Lead Generation Executive"
Right Global Info Solutions
07.2015 - 03.2016
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Provided information about available products and services, to C, V, D Level Executives about the new software launch.
- Generating leads through cold calling, dialing number of calls to ensure connect.
- Set up appointments with interested customers according to schedule availability.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
"Client Tech Support Executive"
Dell International Services
03.2013 - 10.2014
- Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
- Extended analysis to assist technology team efforts to escalate and resolve issues.
- Supervised technical support staff service operations and assisted with maintenance advisory.
- Upselling Dell Technical support Subscriptions to the customers.
- Responded to customer inquiries and provided technical assistance over phone and emails.
Skills
- Prospect targeting
- Business service marketing
- Lead prospecting
- Business development
- Sales
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Marathi
Advanced (C1)
Punjabi
Intermediate (B1)
Education
Bachelors of Commerece -
NIILM University
03.2015 - 04.2018
Timeline
Ticketing Sales Executive
Flight Fare Masters
07.2025 - Current
Business Development Executive
The Pro Healthcare
03.2019 - 05.2025
Business Development Executive
Unify Healthcare Services
04.2018 - 02.2019
"Asst Manager - HR Support"
Indianmesh Pvt Ltd
04.2016 - 03.2018
" Sr Lead Generation Executive"
Right Global Info Solutions
07.2015 - 03.2016
Bachelors of Commerece -
NIILM University
03.2015 - 04.2018
"Client Tech Support Executive"
Dell International Services
03.2013 - 10.2014