Power BI
Kamalkumar Rojat
Deputy Manager II
Mira Road East
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise, and problem-solving acumen. Skilled in assisting senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Committed to driving efficiency and effectiveness within the team while maintaining a focus on achieving goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Deputy Manager Grade II
ICICI Bank
Mumbai
12.2022 - Current
- Carrying out post sanction credit administration and monitoring activities for Rural Inclusive Business Group, Business Loan Group, and Small and Medium Enterprise Group loans which includes working capital, derivative and term loan facilities
- Verification of facility and collateral documents for Fresh, Enhancement, Internal/ External Balance transfer and Renewal cases
- Preparation of Limit set up memo and disbursement memo for working capital facilities
- Liaising with in-house legal team and Relationship Managers for adhering to approval Turnaround time on pre-disbursement checklist, deviation and pending compliances
- Ensuring adherence for compliance of sanction terms by reviewing book debts statement and monthly stock statements
- Verification of Title deeds required as per Title search report for mortgage of property.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion
- Improved team efficiency by streamlining processes and implementing innovative management strategies
Senior Analyst / Quality Analyst
Barclays Bank
06.2021 - 12.2022
- Process SME
- Reporting to all stakeholders about process quality
- Risk based monitoring for Secured loans
- Creating and auditing process documents
- Conducting training and feedback sessions
- Vigorously working on process improvement
- Authorizing funds for high value customers
- Developed comprehensive risk management strategies to minimize potential losses and safeguard business interests.
- Attending various KDP (Knowledge Development Program) to improve process knowledge
- Conducting classroom trainings for new joined candidates.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
Quality Analyst
Teleperformance
03.2018 - 06.2021
- Process SME
- Reporting to all stakeholders about process quality
- Risk based monitoring for Secured loans
- Creating and auditing process documents
- Conducting training and feedback sessions
- Vigorously working on process improvement
- Authorizing funds for high value customers
- Developed comprehensive risk management strategies to minimize potential losses and safeguard business interests.
- Attending various KDP (Knowledge Development Program) to improve process knowledge
- Conducting classroom trainings for new joined candidates.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
SR. CUSTOMER SERVICE EXECUTIVE
Teleperformance
Mumbai
11.2015 - 03.2018
- Preparing and Authorize funds for house purchase & remortgage loans
- Verification of documents and assisting with queries
- Coordinating with broker, applicant and solicitor over calls, chat and emails
- Preparing Reports and sending it to clients
- Reporting to team leaders and management about queues.
- Responded to customer inquiries and queries to provide thorough and speedy resolutions.
Payoff Associate
OCWEN FINANCIAL SOLUTIONS PVT LTD
Mumbai
12.2014 - 11.2015
- Reporting to Team leader
- Preparing Payoff Quotes
- Execution of Payoff Quotes
- Preparing reports and keeping counts
- Monitoring Escalations emails and call.
Associate Geographic Technician
Here Solutions PVT limited
Mumbai
07.2013 - 09.2014
- Reporting to Project leader
- Coding maps in live database
- Assigning work areas to team
- Testing and Sourcing of work areas
- Conducting quality checks on work areas
- Team management.
Education
Post Graduation - Accounting And Finance
Mumbai University
Mumbai 04.2020 - 01.2021
Graduation - Accounting And Finance
L. S Raheja College
Mumbai 04.2010 - 06.2013
Skills
Performance improvements
Cost analysis and savings
Task delegation
Process and procedure development
Conflict resolution expertise
undefinedAccomplishments
- Resolved product issue through consumer testing.
- Documented and resolved customer which led to successful completion of Automation project.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Best Performer (3) Best Support Staff (2) Best Quality
Analyst (3) Innovative Thinker
Software
Advance Excel
Timeline
Deputy Manager Grade II
ICICI Bank
12.2022 - Current
Senior Analyst / Quality Analyst
Barclays Bank
06.2021 - 12.2022
Post Graduation - Accounting And Finance
Mumbai University
04.2020 - 01.2021
Quality Analyst
Teleperformance
03.2018 - 06.2021
SR. CUSTOMER SERVICE EXECUTIVE
Teleperformance
11.2015 - 03.2018
Payoff Associate
OCWEN FINANCIAL SOLUTIONS PVT LTD
12.2014 - 11.2015
Associate Geographic Technician
Here Solutions PVT limited
07.2013 - 09.2014
Graduation - Accounting And Finance
L. S Raheja College
04.2010 - 06.2013
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