Kamaria Beans
Hammond
Summary
Dedicated and reliable Manager/Supervisor with a proven track record of exceeding expectations and delivering exceptional results. Expertise in fostering strong relationships with clients and vendors, combined with comprehensive training in Food Service Safety, ensures a commitment to excellence in all operations. Recognized for outstanding customer service and effective leadership skills that drive team performance in food service management and retail operations. Passionate about creating a positive environment that enhances productivity and customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Store Manager
Sodexo Magic/ UIC
08.2024 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
Au Bon Pain/ Chartwells UIC
12.2019 - 08.2024
- 1. I lead hourly associates in food service department where I work a smart labor for scheduling and staffing budget. I also oversee day-to-day operation. Assuring high quality of food service and company guidelines. P
- 2. Use Microsoft excel/spreadsheet/outlook to help operate with day to day basis needs like storing inventory, cash reports, production records and other company needs.
- 3. I mange and prepare annual budget for the store, and Go over the budget with other store managers of the franchise. I plan and direct the work assignments for for all the shifts. Address complaints and resolve store and employee problems.
- 4. I interview potential candidates for job position. Review options and can make a hire . Have the ability to train associates as well. Give appraisals and and rewards and help counsel employees.
- 5. Earned my manger serve safe certification
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Completed routine store inventories.
- Submitted orders for new inventory.
- Managed store organization, maintenance, and purchasing functions.
- Optimized store displays and appearance via strategic merchandising.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Supervisor, Dining Services
Compass Group/ Chartwells UIC
11.2014 - 12.2019
- 1. Worked with quality control and compliance teams to achieve full compliance with Food management System guidelines.
- SOP.
- 1. Updated operations logs with daily information to spot trends and quickly correct problems.
- 2. Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- 3. Stayed on top of policy changes and promotions to better serve customers with current information.
- 4. Carefully evaluated team members for compliance with safety procedures and the correct use of protective equipment.
- 5. Worked with inspectors and technical professionals to immediately correct problems with site operations or completed work. Place orders for production
- 6. Planned and published the production schedule and ensured that required staffing and resources were available to meet production goals and inventory
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Baker
Strack & Van Til
03.2010 - 01.2014
- 1. Produced high-quality breads, cakes and pastries for in-store purchases and special events.
- 2. Maintained strict health and safety standards to protect the bakery's customers.
- 3. Carefully used industrial-sized mixing and baking equipment to produce large batches of baked goods.
- 4. Consulted with customers to understand their desires and suggest the best products to meet their needs.
- 5. Produced high-quality breads, cakes and pastries for in-store purchases and special events.
- 6. Adapted baking recipes to meet the needs of customers with allergies, sensitivities and medical issues such as celiac disease.
- 7. Decorated cakes, cookies and pastries with fun and artistic designs for events or seasonal offerings.
Team Lead Baker
Walmart Supercenter
06.2006 - 10.2009
- 1. Consulted with customers to understand their desires and suggest the best products to meet their needs.
- 2. Updated operations logs with daily information to spot trends and quickly correct problems.
- 3. Inspected completed products to verify quality and identify production problems.
- 4. Proactively solved worker issues to keep the team working well together and on-task.
- 5. Produced high-quality breads, cakes and pastries for in-store purchases and special events.
- 6. Adapted baking recipes to meet the needs of customers with allergies, sensitivities and medical issues such as celiac disease.
- 7. Decorated cakes, cookies and pastries with fun and artistic designs for events or seasonal offerings.
Education
Computer Graphics
Wright College
Chicago, IL05.2002
High School Diploma - undefined
Thornton Township High School
Harvey, IL06.1996
Skills
- Food safety management
- Retail management
- Quality assurance
- Employee training
- Team management
- Effective communication
- Culinary expertise
- Experience in food production
- Financial planning
- Customer-focused retail sales
- Store management
- Team leadership
- Supervising experience
- Manage schedules
- Sales monitoring
- Supervising Experience
- Organize inventory
- Sales
- Kitchen Management Experience
- Food Preparation
- Kitchen Experience
- Manage safety protocols
- Client engagement
Accomplishments
- Supervised team of 25 staff members.
- Exceeded monthly store sales goals 3 months in a row.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Manger ServSafe certificate
Timeline
Store Manager
Sodexo Magic/ UIC
08.2024 - Current
Store Manager
Au Bon Pain/ Chartwells UIC
12.2019 - 08.2024
Supervisor, Dining Services
Compass Group/ Chartwells UIC
11.2014 - 12.2019
Baker
Strack & Van Til
03.2010 - 01.2014
Team Lead Baker
Walmart Supercenter
06.2006 - 10.2009
High School Diploma - undefined
Thornton Township High School
Computer Graphics
Wright College