Kamatchi A

Hiring Manager, I am writing to express my interest in the Virtual Customer Service Associate position.With a Bachelor’s degree in Production Engineering from Velammal Engineering College and hands-on experience in customer support, documentation, and quality processes. In my role as a Background Check Verifier at Aziza Management Pvt Ltd, I handled client calls and emails, maintained customer details using Excel and Google Sheets, and resolved queries effectively. This experience strengthened my communication skills and ability to listen carefully to customer concerns while providing timely solutions. As a Quality Inspector at TVS SFL Ltd, I was responsible for ensuring product quality, maintaining records, and coordinating with suppliers. This role taught me the importance of accuracy, attention to detail, and problem-solving under pressure. At AVTEC CK Birla Group, I worked as an ERP Activator, managing material handling processes, documentation, and reporting through Oracle ERP software. This gave me strong technical skills and the ability to multitask in a fast-paced environment. Together, these experiences have equipped me with the skills Am customer focus, and effective communication. I am eager to bring my dedication and problem-solving abilities to Customer Service team, ensuring every customer interaction is handled with care and professionalism. I would welcome the opportunity to contribute the customer-centric mission and am excited about the chance to grow within your organization. Thank you for considering my application. I look forward to the possibility of discussing how my background aligns with your needs., Kamatchi A, Salem, Tamil Nadu, 6374842175, kamatchimallika06111998@gmail.com