KamatchiRajan Paulsamy
Commercial Banking - Senior Relationship Manager
Chennai
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Commercial Banking -Senior Relationship Manager
Axis Bank Ltd
08.2020 - Current
- Handling the Team of 8 Commercial Banking Relationship Manager & Having Self Target in NTB Business , ETB Portfolio
- Acquire new to bank Corporate Customers by providing corporate banking solutions while maintaining high service standards
- Maintain complete customer profile including risk profile, demographics and assets in bank
- Enrich relationships and garner higher wallet share through customer engagement activities and increase customer stickiness by offering corporate banking products like Tax payment, Internet Banking, Trade and Forex Products, CMS etc.,
- Comply with KYC/SEBI/FEMA Rules and regulations, and legislation governing Bank
- Actioned managerial feedback quickly to achieve performance goals.
Transaction Banking Relationship Manager
Axis Bank Ltd.
04.2015 - 04.2020
- Bring NTB Customers to the Bank in Current account , Forex, SME Loans, CMS products
- Servicing the portfolio Clients in all Banking Needs (CA, Forex, CMS, Salary Accounts , Digital Products)
- Enhanced customer satisfaction through consistent, timely, and accurate communication.
- Provided expert financial advice, guiding clients towards suitable products and services based on their unique circumstances.
Customer Service Officer
Axis Bank Ltd
09.2011 - 08.2015
Handled all the Operations Desks of the Branch Bank
Education
Associate of Science -
KCS Higher Secondary School
Chennai 05.2002 - 05.2004
Master of Science - Computer Science
University of Madras
Chennai 07.2004 - 05.2009
Skills
Ability to adopt New Technology
Customer Engagement
Organization and Time Management
Planning and Coordination
Certification
CERTIFICATE COURSE IN FOREIGN EXCHANGE-Indian Institute of Banking & Finance
Timeline
Commercial Banking -Senior Relationship Manager
Axis Bank Ltd
08.2020 - Current
Transaction Banking Relationship Manager
Axis Bank Ltd.
04.2015 - 04.2020
Customer Service Officer
Axis Bank Ltd
09.2011 - 08.2015
Master of Science - Computer Science
University of Madras
07.2004 - 05.2009
Associate of Science -
KCS Higher Secondary School
05.2002 - 05.2004