Driven Senior Business Development Manager with proven expertise in driving CASA (Current Account & Savings Account) growth, life insurance, and retail banking products. Currently excelling at IndusInd Bank by developing strategic sales plans, building long-term client relationships, and consistently achieving high sales targets. Skilled in lead generation, customer onboarding, cross-selling, and market expansion. Brings over 2 years of combined experience in banking, insurance, and operations, with a strong ability to train teams, manage pipelines, and deliver exceptional customer experiences.
Developed and executed sales strategies for retail banking products including savings accounts, current accounts, life insurance, Health insurance, gold loans, personal loan home loan and credit card.
Identified and onboarded high-value individual and business clients through targeted lead generation and relationship-building efforts.
Conducted need-based financial consultations to recommend suitable banking solutions, ensuring customer satisfaction and retention.
Coordinated with internal teams and branch staff to ensure smooth customer onboarding and documentation compliance.
Achieved and exceeded monthly and quarterly sales targets and productivity KPIs consistently.
Managed a sales pipeline using CRM tools, ensuring timely follow-ups and conversion tracking.
Trained and guided junior sales staff on product knowledge, customer engagement, and cross-selling strategies.
Participated in promotional events and market campaigns to enhance brand awareness and lead generation.
Handled customer grievances with professionalism, ensuring timely resolution and enhanced customer experience.
Regular personal yoga practice for health and stress management. Committed to routines that enhance focus, flexibility, and mindfulness.