Kamesh Pratapa

• As a Senior Technology Manager for cloud operations, I am responsible for defining the governance and operational model for different cloud platforms in a secure, scalable, cost-effective way that will improve the speed of deploying new solutions to the cloud platform.
  Responsible for the operationalization of the platform to ensure it is HA, resilient, robust, and performance-oriented, capable of scaling and handling thousands of workloads and millions of messages in a cost-effective manner.
  Make sure the platform is operationally excellent, which has auto-scaling and auto-recovery, and health check implementations in place that will help to make the platform more robust and handle failures in a graceful manner.

Key achievements:

1) Defined the HA and DR strategy in a cost-effective manner that helped to bring down the operationalization cost by 15%.
2) Implemented an automated approach for deploying the applications in the cloud using an E2E CI/CD pipeline that helped to reduce the approval and deployment time by 10%.
3) Built an automatic monitoring solution for a .NET console based application that helped to reduce the manual effort by 20% and improved the efficiency by 10%.
4) Defined the KPI's, SLA for the in-house and cloud platform which help the development teams to design the applications as per the requirement.

5) Scaled the logging and monitoring solution built on the ELK stack without any downtime, which can scale from 50K to 100K devices and can handle throughput from 1.5 million to 15 million in a cost-effective manner.
6) Took full responsibility of operationalizing the IoT edge device monitoring platform by building a new team in-house and eliminating the supplier team that saved cost of 250K USD YoY
7) Effective management of supplier teams 50+ support engineers and create an operationalization and monitoring framework that helps to monitor the platform in a proactive and reactive way.

• Responsible for Digital Transformation of a banking platform of value $ 25M that is delivered as SaaS to different banks
• Digital Transformation of Banking platform by transforming from monolithic to microservices cloud based architecture that can scale on-demand and utilizes cloud capabilities like API first, Elasticity, HA, secured and Resilient
• Define the cloud migration strategy and work on Cloud Adoption Framework
• Break-down the High level tasks to user stories based on the requirements
• Create the project plan, schedule, budget, timeline and risks identification
• Work with product management to align with the business goals where the deliverables meet the business criteria
• Resource planning and recruiting the people with the right mindset and competency
• Training needs to ensure that the teams gain the needed competency
• Interact with customers on the project timelines to keep track of the releases
• Ensuring that best practices are implemented in the team (cloud, code, TDD etc.)
• The platform is migrated to cloud and utilizing the cloud capabilities to get the maximum business value, agility
• Key Achievements :
• Provided a strategic plan to the CxO’s for the digital transformation of the platform that brings 60% revenue growth and increase market share with global presence
• Key driver for the digital transformation by using cutting edge technologies and frameworks that brings agility to the business
• Successfully recruited, trained and on-boarded team of highly talented people of 20 with in a month and started developing the platform 2 months early than the expected timeline
• Increased the revenue and market share by 40% by reducing onboarding cost for customers by 53% thus brought more customers to use the new platform

• Managing a team of 50 people across geographies for a project value of $ 10M
• Responsible for developing and delivering a full stack IoT based platform that will collect, process and store signaling data from millions of IoT devices where customers can fetch the data in Real Time
• The application is developed using cloud native technologies and is HA, Scalable, Resilient, secured, cost optimized that provides the business value for the customers
• The solution is built on-prem using cloud native architecture with microservices and full DevOps approach later migrated to cloud to bring more business value and utilizing AWS public cloud
• Have good exposer on different AWS services and platforms like EC2, S3,RDS,Lambda,VPC,CloudFormation, KMS, Kinesis, Redshift, AWS EKS ,CloudWatch etc
• Defining the needed process to ensure the team can deliver the requirements as needed
• Plan the project budget, schedule, risks, deliverables and other needed artifacts
• Mentor the team technically and process oriented that helps to motivate
• Building right culture in the team that helps to improve the productivity
• Interact with the stakeholders related to the dependencies and work on the plan to ensure the timelines are met in getting the requirements delivered as per the schedule
• Interact with customers on a very regular basis to communicate on the status of the deliverables and performing demos to get regular feedbacks
• Work on understanding the customer business issues and pro-actively come up with solutions that gives needed business value
• Key Achievements :
• Built a platform that helped to scale the business from 1 million to 30 million users thus increasing the revenue and market share 30%
• Reduced the overall cost to 40% and improved the performance of the platform by 50% by moving from on- premise to cloud
• Developed a big data analytics solution using flink that helped to give insights on the data
• This helped the customer satisfaction by 30% and business growth by 20%
• Defined a new process for change management i.e
• Deploying applications to production thus helping to reduce cost by 30% and faster time to market by 25%

• Responsible for Leading a highly talented and motivational team of 25 people for a project of revenue $ 15M and delivering the product with high quality
• Delivered a Telecom switching platform by upgrading the operating system from windows to Linux that contains multiple applications
• As a Technical lead responsible for designing the overall solution, developing the same, guide the team, prepare the test strategy, test plan, automation framework and deliver the platform to the customer
• Key Achievements :
• Implemented the first DevOps approach by fully automating the test cases by bringing a new a test automation tool from a different business unit and creating basic Jenkins pipelines thus reducing the effort by 60% and improving the delivery speed by 30%
• Brought new business with a team of 6 people of revenue $ 1M responsible for the integration of the software by creating Installation and upgrade packages on the platforms which was lead by me as well thus increasing the customer satisfaction by 20%
• Created a process of identifying the bugs of every application for every sprint and developed a chart that defines the issue trend on the percentage of the bugs increase/decrease for each application
• Presented the same to all stakeholders every sprint to get the right attention for solving the issues based on the criticality
• The whole process helped to bring transparency, improved the quality by 30% and reduced delivery time by 20%
• Created an automation process for Installation and upgrade packages of the platform for performing the installations on multiple target machines 100's of times helped to reduce the manual effort and overall efficiency by 70%