Kamesh kumar P
Chennai,Tamil Nadu
Summary
Highly passionate and results-driven IT professional skilled in software testing, ServiceNow ITSM/HRSD workflows, and cybersecurity, with proven ability to improve quality, enhance security, and streamline processes in Agile environments.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Software QA engineer
Amazon
Chennai, Tamil Nadu
10.2021 - 05.2023
- Designed and executed comprehensive test plans, enhancing test coverage by 30%.
- Performed functional, regression, integration, and UAT testing, reducing post-release defects by 25%.
- Developed automated test suites using Selenium, Cypress, or Playwright, decreasing manual testing time by 40%.
- Conducted API testing with Postman/REST Assured to validate backend functionality and enhance data reliability.
- Created defect tracking reports in JIRA/Azure DevOps, expediting resolution of critical issues.
- Implemented continuous testing within CI/CD pipelines, accelerating release cycles by 20%.
- Collaborated with developers and product managers in Agile/Scrum environments to embed quality in every sprint.
- Mentored junior QA engineers to elevate team productivity and testing standards.
Education
Bachelor of Technology - Information Technology
RMD Engineering College
Chennai, Tamil Nadu 06.2016 - 05.2020
Master of Science - Computer science and Cybersecurity
Northumbria University
London,United Kingdom 09.2024 - 10.2025
Skills
- Front End: HTML, CSS
- Programming & Scripting: JavaScript, Python
- Web Services: REST, SOAP
- ServiceNow: HRSD, ITSM, Integrations, Workflow Configuration, Scripting (Client/Server)
- Cybersecurity: Identity & Access Management (IAM), Risk Assessment, Threat Modeling, Vulnerability Management, Incident Response, Security Testing
- Frameworks & Methodologies: Agile, SDLC
Certification
- Certified Applicaion Developer (CAD)
- Certified System Administrator (CSA)
Servicenow Products Experience
ServiceNow HRSD & ITSM Experience
- Configured ITSM modules (Incident, Problem, Change) to improve SLA compliance.
- Automated HRSD workflows for approvals and employee requests.
- Built scripts, business rules, and workflows using Flow Designer.
- Integrated ServiceNow with REST/SOAP APIs and created dashboards for KPIs.
Other Products and Features
- Good in developing custom portal web pages in ServiceNow
- Experience in Oracle HCM integration with ServiceNow
- Knowledge of troubleshooting the MID server issues
Timeline
Master of Science - Computer science and Cybersecurity
Northumbria University
09.2024 - 10.2025
Software QA engineer
Amazon
10.2021 - 05.2023
Bachelor of Technology - Information Technology
RMD Engineering College
06.2016 - 05.2020