kameshwer
Summary
Dynamic Regional Business Development Manager with a proven track record at Parle Agro Pvt Ltd, excelling in strategic partnerships and market research. Adept at CRM implementation and contract negotiation, I foster client relationships and lead teams to achieve organizational goals, driving significant growth and enhancing customer engagement.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work History
Regional Business Development Manager
Parle Agro Pvt Ltd
Ghaziabad
06.2010 - Current
- Developed strategic partnerships with key clients to enhance market presence.
- Conducted market research to identify new business opportunities and trends.
- Collaborated with marketing teams to create promotional strategies for new products.
- Managed regional sales forecasts and budget planning processes efficiently.
- Trained and mentored junior team members on business development techniques.
- Implemented CRM systems to track customer interactions and improve engagement.
- Conducted market research to identify trends and opportunities for growth.
- Monitored progress against goals on a regular basis using data analytics tools.
- Established relationships with key clients in order to foster long-term partnerships.
- Gathered feedback from customers through surveys, interviews and focus groups in order to gain insights into their needs.
- Identified gaps in current processes and developed solutions to improve efficiency.
- Negotiated contracts with customers, vendors and partners to maximize profitability.
- Recruited, trained and managed a team of Regional Business Development Representatives.
- Developed and implemented regional business development plans to achieve organizational objectives.
Store Manager
Vishal Retail Ltd
Ghaziabad
03.2010 - 06.2010
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to enhance customer service skills.
- Implemented inventory management systems to optimize stock levels.
- Coordinated promotional activities and visual merchandising efforts.
- Monitored sales trends and adjusted strategies accordingly.
- Developed schedules to ensure adequate staffing during peak hours.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Evaluated employee performance and provided constructive feedback regularly.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Ensured compliance with safety regulations and company policies.
Store Manager
Aditya Birla Retail Ltd
04.2009 - 12.2009
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to enhance customer service skills.
- Implemented inventory management systems to optimize stock levels.
- Coordinated promotional activities and visual merchandising efforts.
- Monitored sales trends and adjusted strategies accordingly.
- Developed schedules to ensure adequate staffing during peak hours.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Evaluated employee performance and provided constructive feedback regularly.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Retail Outlet Manager
Subhiksha Trading Services Ltd
Ghaziabad
11.2006 - 03.2009
- Supervised daily operations of retail outlet to ensure smooth functioning.
- Managed inventory levels and conducted regular stock audits for accuracy.
- Trained and mentored staff on customer service best practices and company policies.
- Developed and implemented promotional strategies to enhance product visibility.
- Resolved customer complaints promptly to maintain high satisfaction standards.
- Analyzed sales trends to inform restocking and merchandising decisions.
- Maintained visual standards in store layout and product displays consistently.
- Resolved customer complaints promptly and professionally.
- Recruited, trained and managed staff members to meet company objectives.
- Analyzed market trends to determine potential product lines for the store.
- Adhered to operational policies and procedures set by management team.
- Conducted regular staff meetings to ensure customer service standards were met.
Medical Sales Representative
Dabur Pharma Ltd
Ghaziabad
04.2002 - 11.2006
- Developed strong relationships with healthcare professionals to promote pharmaceutical products.
- Conducted market research to identify new sales opportunities and trends.
- Collaborated with marketing teams to create effective promotional materials.
- Provided timely feedback on competitor activities and market conditions.
- Maintained accurate records of sales activities and client interactions.
- Attended industry conferences to network and stay updated on pharmaceutical innovations.
- Educated healthcare providers on product features, benefits, and usage instructions.
- Hosted product demonstrations, lunch-and-learns, and other educational events for medical personnel.
- Established strong relationships with physicians through regular visits to discuss products and services.
- Scheduled appointments with healthcare professionals to promote products or services.
- Monitored competitor activities and pricing to ensure competitive edge.
Medical Representative
Zydus-Recon
05.2001 - 04.2002
- Educated healthcare professionals on product benefits and therapeutic areas.
- Developed and maintained relationships with doctors and pharmacists.
- Managed territory effectively to maximize coverage and customer access.
- Collaborated with marketing teams to support promotional activities and campaigns.
- Gathered feedback from clients to inform product development initiatives.
- Attended industry conferences to stay updated on market trends and competitors.
- Provided training and support to new team members on company products and protocols.
- Performed regular visits to doctors' offices and hospitals to discuss products with health care professionals.
- Maintained records of sales activities such as appointments made, calls placed, samples distributed.
- Prepared monthly progress reports detailing successes achieved during the period covered.
- Demonstrated medical products to new and existing customers.
- Developed relationships with key opinion leaders within the medical community.
Education
MBA
Subharti University
09.2020 - 09.2022
Skills
- Business development
- Market research
- CRM implementation
- Contract negotiation
- Sales forecasting
- Strategic planning
- Promotional strategy
- Team leadership
- Client relationship management
- Data analytics
- Customer engagement
- Employee training
- Problem solving
- Key account management
- Territory management
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
MBA
Subharti University
09.2020 - 09.2022
Regional Business Development Manager
Parle Agro Pvt Ltd
06.2010 - Current
Store Manager
Vishal Retail Ltd
03.2010 - 06.2010
Store Manager
Aditya Birla Retail Ltd
04.2009 - 12.2009
Retail Outlet Manager
Subhiksha Trading Services Ltd
11.2006 - 03.2009
Medical Sales Representative
Dabur Pharma Ltd
04.2002 - 11.2006
Medical Representative
Zydus-Recon
05.2001 - 04.2002