Kamila Haeck
Mishawaka
Summary
Quality professional with extensive experience in spearheading quality assurance and control processes. Proven track record of fostering team collaboration and ensuring compliance with industry standards. Known for adaptability and delivering consistent results through strategic quality management.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Director of Quality
Graphix Unlimited
04.2012 - 02.2025
- Reviewed customer complaints, implemented corrective actions that reduced recurrence rates and improved client retention
- Investigated cause of product defects and implemented improvements to reduce return rate and increase customer satisfaction
- Supervised the graphic design team by evaluating art designs while considering customer approval
- Maintained the schedules and deadlines of the products to fulfill client orders
School Cafeteria Worker
Bremen Public Schools
08.2011 - 08.2012
- Maintained positive relationships with students, fostering an enjoyable cafeteria atmosphere during meal times.
- Served as a positive role model for students displaying appropriate behavior while working in a busy environment.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Escorted and supervised students while at recess ensuring student safety.
Director of Quality
Graphix Unlimited
08.1995 - 07.2010
- Led a cross-functional team to develop and execute comprehensive quality assurance plans for products and services.
- Reviewed technical documentation for accuracy and completeness, reducing potential errors in product specifications or assembly instructions.
- Built strong partnerships with key stakeholders, enabling increased collaboration on problem-solving efforts and overall process improvements.
Group Leader
Nishawaka Standard (Nisco)
05.1989 - 05.1994
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored team performance to identify productivity improvement opportunities.
Education
High School Diploma -
Bremen Senior High School
Bremen, IN 06-1981
Skills
- Quality risk assessment
- Schedule coordination
- Operational excellence
- Quality assurance techniques
- Corrective and preventive actions
- Product inspection
- Customer complaint resolution
- Production management
- Quality training programs
- Staff management
- Quality auditing
- Production tracking
- Strong work ethic
Certification
- Certified Quality Technician-Michiana Quality Academy 2001
- Problem Solving Continuing Education Division- IUSB 2001
- Nisco Leadership Training - Japan 1990
Timeline
Director of Quality
Graphix Unlimited
04.2012 - 02.2025
School Cafeteria Worker
Bremen Public Schools
08.2011 - 08.2012
Director of Quality
Graphix Unlimited
08.1995 - 07.2010
Group Leader
Nishawaka Standard (Nisco)
05.1989 - 05.1994
High School Diploma -
Bremen Senior High School
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