Summary
Overview
Work History
Education
Skills
Special Achievements
Timeline
Generic
KAMINI CHAUHAN

KAMINI CHAUHAN

Gurgaon

Summary

Motivated and goal-oriented professional with a strong desire to grow continuously in the industry and contribute meaningfully to the organization. Known for being efficient, effective, and a fast learner, with a positive and ethical approach to work.

Currently working as an Assistant Manager at Signature Global India Limited, with hands-on experience in backend operations and customer service. Skilled in handling post-sales processes, managing data using software tools, and providing solutions to meet customer needs. Focused on enhancing customer satisfaction, building brand value, and supporting repeat and referral business through quality service

Overview

6
6
years of professional experience
2024
2024
years of post-secondary education
2
2
Languages

Work History

Assistant Manager

Signature Global India Limited
09.2022 - Current
  • Company Overview: Customer Relationship Management
  • Capable of Handling Back Office Operations.
  • Handling the Management of a Residential & Commercial Portfolio.
  • Handling the Bookings login, bookings payment, preparation of Allotment Letter, Credit note entries, Discount.
  • Handling cancellation Reminders, revocation and FSL letters.
  • Handling Refund process (Cancellation refund, Surrender refund, Third party refund, excess refund).
  • Handling offer of Possession Demand.
  • Prepare OC data and provided to Registry team.
  • Handling collection data and provided to the Calling Team.
  • Handling interest waiver calculation and prepare NFA for waiver.
  • Co-ordination with the Legal Team for Ongoing Legal Cases.
  • Handling Clients Relationship Management & Resolving Customers Grievances.
  • Handling NOC cases.
  • Customer Relationship Management


Sr. Executive CRM

Paramount PropBuild. Pvt. Ltd.
11.2019 - 06.2022
  • Company Overview: Customer Relationship Management
  • Capable of Handling Back Office Operations.
  • Handling the Management of a Residential & Commercial Portfolio.
  • Handling the Bookings Demand Letters, Receipt, Allotment Letter, Transfer/Cancellation, Payment Collection, Bank Related Documents( PTM & TPT), Endorsement.
  • Handling Registry Process & No Dues Certificate.
  • Co-ordination with the concern Departments For Loan Disbursement.
  • Co-ordination with Accounts for Payment Confirmation & Refunds.
  • Co-ordination with the Legal Team for Ongoing Legal Cases.
  • Handling Clients Relationship Management & Resolving Customers Grievances.
  • Customer Relationship Management

Education

Bachelor in Science -

M.J.P.R.University

Intermediate - undefined

U.P Board

Matriculation - undefined

U.P Board

MCA - undefined

Swami Vivekanand Subharti University

Skills

    Customer relationship management

    Backend operation

    Documentation work

    Operations management

    Team leadership

    Time management

    Problem-solving abilities

    Positive attitude

Special Achievements


  • Contributed to 100 CR Collection Milestone: Played a vital role in the team that successfully achieved a Rs.100 Crore collection milestone, earning the Achievement Award for outstanding team performance.
  • Best Performer Award – 2025: Recognized as the Best Performer of the Year (2025) for exceptional individual contribution, consistent performance, and dedication to excellence.

Timeline

Assistant Manager

Signature Global India Limited
09.2022 - Current

Sr. Executive CRM

Paramount PropBuild. Pvt. Ltd.
11.2019 - 06.2022

Intermediate - undefined

U.P Board

Matriculation - undefined

U.P Board

MCA - undefined

Swami Vivekanand Subharti University

Bachelor in Science -

M.J.P.R.University

Similar Profiles

CREATE PROFILE
KAMINI CHAUHAN