KAMLESH SHETTY

• Determine and review revenue numbers with management on monthly basis.
• Perform revenue analysis, calculations and reporting on monthly basis.
• Determine monthly revenue forecast and identify revenue opportunities.
• Work with cross-functional teams in resolving revenue and system related issues.
• Ensure proper order management in system to facilitate smooth billing.
• Ensure timely renewal of contracts in system for apt billing.
• Execute several additional MIS obligations by management.
• Addressing billing complaints of customers.

• Follow up with customer warehouse teams, logistics partners and internal factory team to ensure smooth deliveries of materials.
• Timely submission of all invoices to Key Customers (TTSL, TTML, !DEA Circles) with all supporting documents ensuring payment receipts.
• Follow up with customers for payments ensuring receipts in FULL & ON TIME.
• Monitoring and ensuring correct dispatch of collection advice to finance on receipt of payments.
• Maintaining Customer Database in a proper manner & interacting with the Customer Finance / Warehouse Teams for Payments, C Forms, Bank Guarantees and Invoice Supporting Documents.
• Ensuring that all Admin related activities of Mumbai Office including Maintaining Petty Cash, payments of bills etc are taken care of.
• Ensuring proper documentation of all relevant documents as per ISO requirements.

· Prepare and publish weekly, monthly and yearly Service Assurance, Service Delivery and Transaction feedback MIS reports for management review.

· Execute several additional MIS obligations by management.

· Escalations to performance management team for necessary improvements in service.

· Analysis of the periodic feedbacks of the customers.