Kamlesh Yadav
New Delhi
Summary
Hardworking and motivated IT Security and compliance with 16 years of experience and record of success in IT industry. Solid history balancing team performance, customer IT infra manage service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
18
18
years of professional experience
5
5
Certifications
Work History
NOC SOC IT Security and Compliance
CMS IT Services Pvt. Ltd
5 2022 - Current
- To Manage NOC SOC DC IT Operation for Multiple Client Infrastructure
- Strong knowledge of cybersecurity and experience with the Security Operations Center (SOC)
- Email Security gateway setup with Trend Micro
- Vulnerability closer for PAN India Location of Servers and work multiple stakeholder.
- Led team meetings and one-on-one coaching sessions to continuously improve performance
- Attend internal and external ITGC Audit and consultations evidenced as per requirements
- Maintained up-to-date records of employee attendance, payroll information, vacation requests
- Created monthly reports for senior management summarizing operational performance metrics
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Assistant Manager
Concentrix Daksh Services India Private Limited
05.2019 - 05.2022
- SOX server and application security and compliance
- Multiple VA and PT tools like Nessus, Qualys, etc
- Leading with multiple domain team to closer vulnerability and patching in my current organization
- Monitored employee attendance records, timekeeping, and payroll information
- Maintained up-to-date knowledge of company products and service
Senior Software Engineer
SOA IT Solutions Private Limited
11.2017 - 04.2019
- Integrated web-based services into software for distribution via on-premises and cloud-based deployments
- Identified issues, analyzed information, and provided the solution to any problems that occurred at the L3 level.
Lead IT Analyst
Concentrix Business Services
05.2015 - 04.2017
- Performed regular patch management activities on servers, workstations, and other network devices
- Documented processes related to system administration tasks such as installation, configuration, maintenance
- Planned upgrades to existing systems while ensuring compatibility with current infrastructure
- Conducted regular maintenance checks on all network devices and servers
- Installed new applications and configured settings according to company standards
- Assisted with the development of disaster recovery plans and procedures for critical systems
- Developed plans and managed projects related to the implementation of new technology solutions
- Reviewed and analyzed existing IT systems to develop strategies for improvement
- Monitored system performance, identified potential problems, and took corrective actions when necessary
- Implemented changes based on feedback from customers regarding system usability or functionality
- Provided technical support to end users in troubleshooting software or hardware issues.
System Administrator (Messaging Support)
Infinite Computer Solutions (India) Limited
08.2011 - 05.2015
- Managed email routing and internal message protocols to support reliable delivery of communications.
L2 Technical Support Engineer
Synova Innovative (India) Pvt. Limited
01.2010 - 08.2011
- Analyzed customer feedback data to suggest improvements in product design or services provided
- Utilized knowledge base to resolve common technical issues quickly and efficiently
- Reported regularly on progress made towards resolving open tickets and outstanding tasks assigned
- Installed operating systems and applications on user computers remotely or in-person visits when necessary
- Configured company products for customers according to their specifications
- Resolved escalated issues through diagnosis and troubleshooting of hardware, software, network systems, and applications
- Performed system analysis to identify root cause of problems using remote diagnostic tools
- Provided technical support to Tier 1 and Tier 2 customer inquiries via phone, email, and chat.
ID Management Coordinator
Network Solution Pvt. Limited
01.2008 - 01.2010
- Managed daily operations, scheduling, and assigning tasks for office staff
- Gathered, analyzed and documented business requirements for identity management solutions
- Implemented a multi-factor authentication system to meet security compliance standards
- Configured and maintained identity access management tools such as Active Directory, LDAP
- Provided technical support for troubleshooting issues related to identity management systems
- Reviewed audit trails periodically to identify any potential security threats
- Assisted with the development of new features and functionality within the organization's IAM platform.
Lotus Notes Support Executive
Info Services
01.2007 - 01.2008
- Conducted training sessions for end-users regarding usage of Lotus Notes features like email, calendar, contacts
- Assisted in troubleshooting complex problems related to application development and deployment on a distributed environment
- Resolved various application issues reported by the end-users through trouble ticketing system
- Evaluated third party products which can be integrated with existing applications running on Domino server platform
- Monitored server performance using monitoring tools like IBM Tivoli Monitoring Suite
- Developed and maintained the Lotus Notes database applications, including forms, views, agents and lotus script libraries.
Education
Bachelor of Technology - Information Technology
ABES Engg College
Ghaziabad, UP07.2005
Diploma - Civil Engineering
B.T.E.
Chandauli, India 04.2001 -
Intermediate - Mathematics
U.P.Board
Varanasi, India 04.2001 -
High School - Science Education
U.P.Board
Varanasi, India 04.2001 -
Skills
Vulnerability Management: Qualys (VMDR, SCA), Nessus scan tool
AV Management: Trend Micro(Apex Central , Apex one , Deep Security , Vision one administrator)
Email Security: Trend Micro Email Security setup and administration, Microsoft O365
Brand Protection: Cloud SEK (Incidents Monitoring and takedown tracking)
WAF: Cloudflare , Akamai
MFA Authentication: CISCO DUO, CyberArk
PGP Encryption: Trend Micro Endpoint Encryption, BitLocker
Data Loss Prevention: DLP Forcepoint, Netskope
ITSM Tool : Eixir Codesk , Symphony Sapphire , Manage Engine , JIRA Service Desk
Monitoring Tool : Site24X7 , SolarWinds , Everest
IT Security Awareness : SOPHOS , ITGC Audit , ISO 27001 , GDPR
Cloud Computing: Azure , AWS Administration, VMware V-center
Network: Firewall , Switch , Router SDWAN ,ISP ILL
Certification
Microsoft Certified Professional
Personal Information
- Passport Number: J5023937
- Father's Name: Late R. L Yadav
- Date of Birth: 05/08/79
- Gender: Male
- Marital Status: Married
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Disclaimer
I hereby declare that the above information is true to the best of my knowledge and belief and further I assure you that I'll not leave any stone unturned regarding my working caliber and efficiency.
Software
AV Management
VAPT Management
Security and Compliance
Cloud Security and Computing
Change Management
Incident Management
Network Security Management
Application security and Support
Timeline
Assistant Manager
Concentrix Daksh Services India Private Limited
05.2019 - 05.2022
Senior Software Engineer
SOA IT Solutions Private Limited
11.2017 - 04.2019
Lead IT Analyst
Concentrix Business Services
05.2015 - 04.2017
System Administrator (Messaging Support)
Infinite Computer Solutions (India) Limited
08.2011 - 05.2015
L2 Technical Support Engineer
Synova Innovative (India) Pvt. Limited
01.2010 - 08.2011
ID Management Coordinator
Network Solution Pvt. Limited
01.2008 - 01.2010
Lotus Notes Support Executive
Info Services
01.2007 - 01.2008
Diploma - Civil Engineering
B.T.E.
04.2001 -
Intermediate - Mathematics
U.P.Board
04.2001 -
High School - Science Education
U.P.Board
04.2001 -
NOC SOC IT Security and Compliance
CMS IT Services Pvt. Ltd
5 2022 - Current
Bachelor of Technology - Information Technology
ABES Engg College