Summary
Overview
Work History
Education
Skills
Professional Development
Awards
Earlier Career
Timeline
Hi, I’m

KAMLESH MANKANI

Consulting Engagement Delivery Leader
Mumbai
KAMLESH MANKANI

Summary

I bring seasoned expertise to the services industry, spanning Technology Strategy, Business Development, Service Delivery, and Operations. With over 25 years of diversified experience in IT, I’ve spearheaded numerous strategic programs across various business units, with a strong foundation in client relationship management.

My role involves advising clients on developing enterprise systems and transforming operations that form the heart of their businesses. I specialize in Managed Services and legacy modernization, covering the entire spectrum from design to solution architecture and technology enablement.

As a business leader, I boast a proven track record in building scaled practices offshore, nurturing new capabilities, and fostering an inclusive talent experience within my teams. My deep expertise lies in refining operational processes to ensure profitability and efficiency.

I’ve worked across diverse industries, including US and Canada State Governments, Investment Banking, and the Consumer industry. My experience extends to developing IT strategies, architecting complex solutions, and managing multi-disciplinary programs.

With over a decade of global exposure, I’ve made significant contributions in the United States, United Kingdom, Australia, and Japan, where I’ve established and led global teams using onshore/offshore models.

As an effective consultant, I excel at building solid client relationships. My passion for people development has led me to mentor individuals into management and technical roles. I have a keen ability to attract the right talent, creating and coaching high-performing teams that embody the intangibles necessary for peak performance and a thriving future.

Overview

26
years of professional experience

Work History

Deloitte Consulting

ENGAGEMENT DELIVERY LEADER ( Delivery Director)
08.2021 - Current

Job overview

At Deloitte I have held multiple leadership roles in client management and technology consulting at both regional and global levels. My extensive experience encompasses management and technology consulting, focusing on Cloud/SaaS solutions, Salesforce CRM, and Mobility platforms.


Currently, I am at the helm of multiple complex programs, collectively valued at approximately 30-40 million annually. My responsibilities span a wide spectrum, including client relations, delivery management, sales, pipeline health, operations, and business development. Specifically, I oversee the delivery management of six large client programs.


I successfully delivered a Pricing as a Service offering to one of Deloitte's Crown Jewel accounts, a global leader in the consumer foods industry. Our pricing engine, developed in-house by our data scientists, provides business value through our Smart Pricing Engine, Intuitive Portal, and Professional Advisory Services.

In collaboration with the sales team, I actively drove proposals, contributed to solution design, provided effort estimations, and supported deal closures. Additionally, I draft a technical proposal and Statement of Work (SOW). This included details on effort estimation, pricing, staffing models, and highlighted our various initiatives, tools, and accelerators. My contributions spanned across multiple sections of the proposals.


Within the practice, I serve as the Managed Services leader, having established a Center of Excellence (CoE) for sales and delivery. My contributions have been instrumental in achieving excellence in this domain.


Additionally, I hold the role of Sustainability leader within the Digital practice. I spearhead the development of critical capabilities and use cases across diverse industries. By building compelling PoVs, built accelerators within the Salesforce ecosystem. and go-to-market solutions, I am helping our clients in the journey of Net Zero.


My focus extends to Managed Services delivery excellence, where I ensure process standardization, explore efficiency opportunities, and leverage shared pool models. My goal is to enhance delivery efficiency beyond what is merely “As priced.”


Furthermore, I lead the Quality initiatives for our digital practice. My primary responsibility involves identifying Cost of Quality (CoQ) trends and implementing tools and processes to proactively address high CoQ themes. I also educate project teams on following essential checks and balances.

Deloitte Consulting

SENIOR MANAGER
08.2010 - 07.2021

Job overview

  • Performed project management tasks, such as initiating project planning, execution, monitoring, and controlling; identifying process; monitoring the project status to all stakeholders; and overseeing prioritization and milestones.

Silicon Valley Bank

OFFSHORE MANAGER/SENIOR SOFTWARE DEVELOPER
04.2007 - 07.2010

Job overview

  • Proficiently established FilterPack components for an N-Tier enterprise content manager to extract and compare chemical and pharmaceutical statistics from a wide array of laboratory equipment and proprietary file formats.

SVAM International, Inc.

SENIOR TECHNICAL DEVELOPER
02.2005 - 04.2007

Job overview

  • Contributed strategic insights in developing a suite of tools for premier Japanese cellular providers in collaboration with the team; consequently, identifying and fine-tuning gaps in service to reduce degradation in signal strength.

Deloitte Consulting

PROGRAM MANAGER
02.2003 - 01.2005

Job overview

  • Leading and enabling sales and delivery of Deloitte offshore work across multiple industries
  • Building and leading high-performance project teams to manage, implement and streamline complex IT designs specifically on Cloud/SaaS solutions & mobility platforms.

Mastek Ltd.

SOFTWARE ENGINEER
10.2001 - 01.2003

Job overview

  • Responsible for multiple engagements which involve transition planning and execution; Overall delivery management from offshore; Management of the engagement economics; Team utilization; Handling customer escalation, and working closely with account partners in account mining and new opportunities.

HCL Infosystems Ltd.

DEVELOPER
07.2000 - 10.2001

Job overview

Silverline Technologies Ltd.

PROGRAMMER
11.1999 - 07.2000

Job overview

Advanced Technology Labs

DEVELOPER
08.1998 - 10.1999

Job overview

Education

Mumbai University
Mumbai, Maharashtra

Bachelor of Commerce

University Overview

National Institute of Information Technology NIIT
Mumbai`

from Diploma in Software Technology
05.1998

University Overview

Skills

Agile & Global Delivery Modelundefined

Professional Development

Professional Development
  • Certified Scrum Master (CSM): 2013
  • Agile Scrum Master Training: 2013
  • Project Management Professional (PMP): 2010
  • Microsoft Certified Application Developer (MCAD): 2005
  • Microsoft Certified Solution Developer (MCSD): 1998
  • Information Technology Infrastructure Library (ITIL) Foundation Certificate
  • Siebel Systems Training
  • Microsoft Office SharePoint Server 2007 (MOSS 2007) Training

Awards

Awards
  • Outstanding Award for the excellent execution of the Pricing project
  • Outstanding Award for the excellent execution of the Xuber project
  • Applause Award for the excellent execution of the Dolby project
  • Applause Award for the excellent execution of the Nestle project
  • Applause Award for the excellent execution of the eBay project
  • 2002 Excellence in Work for solid commitment and contributions to company success
  • Above and Beyond Award for outstanding involvement to the PI-ASPEN project

Earlier Career

Earlier Career
  • DEVELOPER, 07/2000 - 10/2001, HCL Infosystems Ltd., Brisbane, Australia
  • PROGRAMMER, 11/1999 - 07/2000, Silverline Technologies Ltd., Mumbai, India
  • DEVELOPER, 08/1998 - 10/1999, Advanced Technology Labs, Madras, India

Timeline

ENGAGEMENT DELIVERY LEADER ( Delivery Director)
Deloitte Consulting
08.2021 - Current
SENIOR MANAGER
Deloitte Consulting
08.2010 - 07.2021
OFFSHORE MANAGER/SENIOR SOFTWARE DEVELOPER
Silicon Valley Bank
04.2007 - 07.2010
SENIOR TECHNICAL DEVELOPER
SVAM International, Inc.
02.2005 - 04.2007
PROGRAM MANAGER
Deloitte Consulting
02.2003 - 01.2005
SOFTWARE ENGINEER
Mastek Ltd.
10.2001 - 01.2003
DEVELOPER
HCL Infosystems Ltd.
07.2000 - 10.2001
PROGRAMMER
Silverline Technologies Ltd.
11.1999 - 07.2000
DEVELOPER
Advanced Technology Labs
08.1998 - 10.1999
Mumbai University
Bachelor of Commerce
04.1998
National Institute of Information Technology NIIT
from Diploma in Software Technology
KAMLESH MANKANIConsulting Engagement Delivery Leader