Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Kamran Saleem

New Delhi

Summary

Strategic and performance-driven financial crime compliance professional with 9.5 years of in-depth experience across Know Your Customer (KYC), Anti-Money Laundering (AML), Enhanced Due Diligence (EDD), Customer Due Diligence (CDD), and Transaction Monitoring with experience in Client Management and Service operations. Six years of proven leadership in managing global operation teams, ensuring adherence to regulatory requirements including EU-AML directives, BSA/PATRIOT ACT, FATF, OFAC, HMT, FINRA, SEC, and GDPR guidelines. Skilled in end-to-end client onboarding, high-risk customer reviews, sanctions screening, STR, SAR, and remediation projects.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Manager

TrueBlue
06.2022 - Current
  • Managing end-to-end KYC, AML, CDD and EDD operations for both Individual and SME/Corporate accounts across banking and financial services for a Neo Fintech Bank. Handled over 90,000 client profiles annually, ensuring 99% SLA adherence across onboarding and periodic review cycles.
  • Collaborated closely with sales and compliance leaders to deliver data-driven insights that improved territory coverage, seller productivity, and client engagement outcomes.
  • Coordinated with stakeholders across Sales, GSSO, and Operations to enhance seller experience, resulting in higher engagement and deal conversion rates.
  • Manage operations for high-risk client due diligence, including Politically Exposed Persons (PEPs), adverse media checks, and ultimate beneficial ownership (UBO) analysis. Oversaw due diligence on 35,500+ high-risk clients annually, with a 99% QA accuracy rate and zero regulatory escalations.
  • Acted as a strategic partner to leadership by presenting monthly governance reviews covering performance dashboards, risk indicators, and operational improvements.
  • Oversee end-to-end Transaction Monitoring alert dispositioning, escalation procedures, and filing of Suspicious Transaction Reports (STRs) and Suspicious Activity Reports (SARs). Reviewed and closed 70,000+ TM alerts over 3 years, generating 500+ SARs/STRs submitted to FIU and relevant authorities.
  • Managed the Underwriting Operations team responsible for credit analysis, risk assessment, and final approval workflows for loan disbursals. Enabled loan approvals worth AED 250M+ across 5+ lending products, reducing turnaround time by 22%.
  • Oversaw the Account Maintenance team managing post-onboarding client lifecycle activities. Processed an average of 3,000+ account maintenance requests monthly, maintaining 98.5% first-pass resolution.
  • Developed and maintained real-time performance dashboards and MIS reports with the help of MIS Team (TAT, volumes, aging, quality, productivity, exception reports) to enable data-driven decision-making at leadership and client levels.
  • Led monthly governance reviews with client stakeholders, presenting process health, risk indicators, compliance outcomes, and improvement roadmaps.
  • Ensure execution of due diligence processes in strict alignment with global regulatory frameworks including EU AML directives, BSA, FATF, OFAC, FATCA, HMT, FINRA, CBUAE and SEC. Achieved full compliance across 3 internal audits and 2 external inspections with zero critical findings.
  • Oversaw the implementation of comprehensive Quality Assurance (QA) frameworks across KYC, EDD, and Transaction Monitoring processes to ensure adherence to SLAs, regulatory standards, and zero-defect output. Improved QA accuracy from 92% to 99.1% and reduced error recurrence by 60% year-over-year.

Team Lead

Better.com
03.2019 - 05.2022
  • Spearheaded a high-performing team of analysts in executing end-to-end KYC, CDD, and EDD reviews for U.S. retail and corporate mortgage banking clients
  • Led transaction monitoring operations, ensuring timely alert reviews, escalation, and SAR filings in accordance with BSA/AML guidelines.
  • Oversaw onboarding and periodic reviews for high-risk clients, including PEPs and offshore entities, ensuring compliance with U.S. regulatory standards.
  • Implemented process enhancements that improved turnaround time by 25% while maintaining 99% QA pass rate.
  • Facilitated in-depth training programs on AML typologies, red flags, and regulatory updates, strengthening analyst proficiency.
  • Coordinated with Compliance and Legal to align workflows with evolving OFAC, FinCEN, and FATF expectations.
  • Managed daily production, KPI tracking, and SLA adherence across KYC, EDD, and TM workstreams.
  • Developed and delivered a variety of reports and dashboards—including trend analysis, productivity metrics, aging reports, and risk categorization.

Quality Analyst

HCL Technologies (Google Onsite)
04.2017 - 02.2019
  • Conducted end-to-end quality reviews across KYC processes, ensuring adherence to internal standards and regulatory guidelines.
  • Identified recurring quality issues through trend analysis and collaborated with team leads to implement corrective actions.
  • Delivered detailed QA reports highlighting error patterns, root causes, and actionable insights to drive process improvements.
  • Played a key role in enhancing QA scorecards, improving transparency and performance accountability.
  • Recognized for maintaining a consistent 99% accuracy rate in independent case reviews across high-risk client segments.

Associate Analyst

Vaco Binary (Google Onsite)
04.2016 - 04.2017
  • Data categorization of products using internal Google tools to make them go live on the GSX (Google Shopping Express)
  • Began my professional journey as an Associate Analyst, gaining hands-on experience in a fast-paced content operations environment.
  • Supported large-scale data review processes, ensuring quality and compliance with internal guidelines.
  • Learned to work with proprietary Google tools, while meeting daily productivity and accuracy targets.
  • Collaborated with experienced team members to solve operational challenges and improve process efficiency.
  • Developed strong foundations in time management, cross-functional communication, and tech-driven workflows.

Education

BBA -

Govt Degree College Bemina Kashmir University
03.2016

12th/Senior Secondary - undefined

Sri Pratap Hr Secondary J & K Bose
01.2013

10th/Higher Secondary - undefined

Minto Circle Hr Secondary J & K Bose
01.2011

Skills

  • Advanced Excel
  • World Check
  • Napier
  • Cola
  • Power BI
  • PassFort
  • Hotlist Engine
  • Lexis Nexis

Certification

  • Certified Anti-Money Laundering Specialist (CAMS) - (Udemy)
  • Leadership Skills (IIM Ahmedabad)
  • Certified AML-KYC Compliance Professional (Vskills)
  • Crisis Management (Boston Consulting Group)
  • Compliance & Risk Management (Coursera)

Timeline

Operations Manager

TrueBlue
06.2022 - Current

Team Lead

Better.com
03.2019 - 05.2022

Quality Analyst

HCL Technologies (Google Onsite)
04.2017 - 02.2019

Associate Analyst

Vaco Binary (Google Onsite)
04.2016 - 04.2017

12th/Senior Secondary - undefined

Sri Pratap Hr Secondary J & K Bose

10th/Higher Secondary - undefined

Minto Circle Hr Secondary J & K Bose

BBA -

Govt Degree College Bemina Kashmir University

Awards

  • Aces of the Year March 2025 for optimizing processes and reducing case turnaround times by significant margins.
  • Sales Enablement Star OCT 2024 for designing real-time dashboards and reports that provided sales leaders with actionable insights.
  • Client Champion Award May 2024 Recognized for building strong relationships with sales leaders and clients,
  • Strategic Partner Award Feb 2024 for cross-functional partnership with sales, compliance, and operations teams.

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