Submission Officer
Security and Surveillance-Related Tasks:
- Ensured CCTV systems were active and monitored throughout sensitive biometric operations.
- Collaborated with security teams to report suspicious applicant behavior, or unusual activity observed on camera.
- Maintained access control by verifying identities and ensuring that only authorized persons entered restricted areas.
- Supported investigation processes by retrieving and reporting footage from surveillance systems when required.
Front Office Duties:
- Document Pre-Check: Verified and cross-checked applicants' documents for completeness and accuracy.
- Submission Entry: Registered visa applications, and ensured system accuracy.
- Biometric Enrollment: Captured applicant fingerprints and photographs following security protocols.
Back office duties:
- Data Entry: Maintained confidential records and entered applicant details into internal systems.
- Audit Checks: Reviewed files for compliance and flagged discrepancies.
- Passport Dispatch: Packaged and securely dispatched passports to designated embassies.
