Kanagaraj D
Tiruvallur,TN
Summary
Infrastructure Analyst with over 4 years of successful experience in Production operation and Distributed support. Recognized consistently for performance excellence and contributions to success in technology industry. Strengths in handling Service management suite and following ITIL process .
Overview
5
5
Certifications
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Infrastructure Analyst | Technology Specialist
Citibank, CSIPL
chennai
2017.05 - Current
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Exceeded goals through effective task prioritization and great work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Co-ordinate with DC personnel for breakfix activities as per our company guidelines.
- Work with DC personnel for the breakfix activities and secure approvals on time.
- I will perform the change implementation activity with relates to infrastructure.
Education
Bachelor of Science (B.Sc - Computer Science
Loyola College
Chennai 2014.06 - 2017.04
Master of Science - Cyber Forensics And Information Security
University of Madras
Chennai 2018.05 - 2020.05
Skills
Information Technology Infrastructure
ITIL Foundation
Experience in handling ServiceNow management
Implementation on hardware Breakfix activities and perform Firmware upgrades
Certification
ITIL Foundation Certification
Timeline
Master of Science - Cyber Forensics And Information Security
University of Madras
2018.05 - 2020.05
Infrastructure Analyst | Technology Specialist
Citibank, CSIPL
2017.05 - Current
Bachelor of Science (B.Sc - Computer Science
Loyola College
2014.06 - 2017.04