KANAGARLA KESAVA
Hyderabad
Summary
Senior Process Associate at Infinx Services with expertise in Payment posting 7 claims resolution and data analysis. Achieved significant improvements in payment processing efficiency and denial resolution while providing outstanding customer service. Proficient in utilizing advanced EHR systems to enhance patient account management and ensure precise financial reporting. Committed to optimizing healthcare operations for better service delivery.
Overview
3
3
years of professional experience
Work History
Senior Process Associate
Infinx services private limited
Hyderabad
09.2024 - Current
- Determined consumer needs to provide products and services appealing to larger market.
- Collected, posted and managed patient account payments.
- Processed incoming payments from patients and insurance companies in a timely manner.
- Assisted in resolving payment issues, such as rejections or delayed payments due to incorrect coding or missing information.
Associate
Medico Healthcare Services Technologies
Hyderabad
10.2021 - 08.2024
- Experienced in controlling and resolving Denials.
- Proficient in generating daily client reports.
- Provided training to junior employees focused on enhancing customer service skills.
- Processed payments using point-of-sale systems.
- Supervised and oversaw large volumes of data with extreme accuracy each day.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
Education
Bachelors Degree - Computers
Modern Degree College
Andhra Pradesh06.2018
Skills
- Expertise in Tools
- Cerner (Software)
- Imagine (software)
- Claims resolution
- Payment processing
- Data analysis
- Time management
- Dispute resolution
- Advanced Md(AMD)
- Electronic health record system(EHR)
- Customer needs analysis
- Communication skills
- Helpful interactions
Accomplishments
- Managing and clearing denials from our end with multiple claim and multiple scenarios
- I've worked on the following: #CMS 1500 claims, #Authorization, #Duplicate and Non covered scenarios, #Medicare and Medicaid, #Billing, #payment posting, #HMO, PPO, POS Plans, #RCM, #Referring provider and Rendering provider, #Inactive cases
Timeline
Senior Process Associate
Infinx services private limited
09.2024 - Current
Associate
Medico Healthcare Services Technologies
10.2021 - 08.2024
Bachelors Degree - Computers
Modern Degree College
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