Desk Officer
Agarwal Packers and Movers Ltd
Navi Mumbai
07.2024 - Current
- Implemented CRM systems for tracking client interactions and improving service delivery.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Resolved customer complaints related to delivery issues promptly.