Summary
Work History
Education
Certification
Skills
Contact
Overview
Generic

Kanamkudam Raichal Joseph

Bangalore

Summary

Results-oriented Account/Recruitment Manager with a proven ability to deliver top talent and drive business growth. Skilled in talent acquisition strategy, sourcing, screening, and interviewing. Proven track record in building strong relationships with hiring managers and candidates, and improving overall hiring efficiency.

Work History

CSM /Recruitment Manager

Quikr / Tarmack
05.2023 - 08.2024
  • Led full-cycle recruitment for esteemed clients and executed end-to-end recruitment processes across diverse industries (Technology, Finance, Healthcare, Manufacturing) for esteemed clients (Process Technology, CHUBB, IDFY, Pepsico, L&T South Korea, etc.)
  • Optimized recruitment strategies based on data analysis and market trends to improve time-to-hire, quality of hire, and overall recruitment effectiveness.
  • Built and maintained strong client relationships through proactive communication, regular check-ins, and exceeding expectations.
  • Collaborated with clients and MSPs to understand hiring needs and achieve successful outcomes.
  • Ensured compliance with labor laws and regulations.
  • Drafted employment agreements and managed contractor invoicing and payroll records.
  • Led and mentored recruiters, providing guidance and support in their professional development.
  • Possess expertise in recruiting for Software Engineering, Data Science/Analytics, Cybersecurity Analyst, DevOps Engineer, Cloud Engineer, IT Project Manager, IT Consultant, Cybersecurity Consultant, Project Management, QA, etc.
  • VMS Tool : Taleo

Account Manager - IT Staffing

Servsys Corporation
02.2020 - 03.2023
  • Managed key accounts including Fortune 500 companies 10X10, Southern Glazer's Wine & Spirits, Stratus Meridian, Subaru of America, and ADP.
  • Partnered with leading System Integrators:Resolve Tech Solutions (clients: CBRE, 7-11)
    World Wide Technologies clients: PG&E, Google, Cisco, Bank of America, Seattle Children's Hospital, EWS
  • Led and mentored teams of 15-20 recruiters, fostering a high-performing culture and maximizing team potential.
  • Provided expertise in Client Management, Team Leadership, Strategic Meeting Facilitation, Transparent Reporting, Onboarding, Recruitment Management, and full-cycle recruitment across key industries including IT, Semiconductor, Banking, BFSI, Healthcare, Beverage Manufacturing, and Networking & Telecommunication.
  • Leveraged job boards (Dice, CareerBuilder, LinkedIn Recruiter, Indeed, Monster) to source top talent.
  • Proficient in Tax Terms (W2, C2C, 1099, H1), ATS (Zoho Recruit), and VMS (Fieldglass, Gustav).

Staff Augmentation Coordinator

Nuvento
06.2019 - 01.2020
  • Led end-to-end recruitment efforts as the sole recruiter, managing all hiring stages from screening applications to facilitating new employee onboarding
  • Established and fostered strong relationships with clients and system integrators to gain insights into their hiring requirements and deliver optimal solutions.
  • Conducted thorough resume reviews and initial candidate screenings to identify top talent.
  • Orchestrated and executed interviews, providing comprehensive feedback to both candidates and hiring managers.

Technical Recruiter

Eteam
01.2018 - 08.2018
  • Proficient in sourcing profiles from multiple job portals like Monster, Dice, Indeed, and CareerBuilder.
  • ATS Expertise: Extensive experience working with applicant tracking systems (ATS), specifically JobDiva.
  • VMS Proficiency: Experience with Vendor Management Systems (VMS) like Fieldglass, Mysource+, IQN (IQ Navigator), Mysource, and ProWand.
  • Talent Identification: Proven ability to review resumes, conduct preliminary screenings, and identify top talent.
  • Recruitment Process Management: Expertise in coordinating and conducting interviews, providing feedback to candidates and managers, and negotiating job offers.
  • Onboarding Facilitation: Experience assisting with the onboarding of new hires.

Market Research Analyst / TeamMentor

SM Technomine, Inc
07.2016 - 12.2017
  • Develop and implement effective lead generation strategies for B2B products and services.
  • Utilized various prospecting techniques such as cold calling, email campaigns, and attending networking events to effectively identify and assess potential leads.
  • Collaborated closely with sales teams to develop and implement effective sales strategies
  • Monitored and analyzed lead generation metrics to optimize results while enhancing lead conversion rates
  • Cultivated and maintained strong relationships with key decision-makers in diverse industries
  • Effectively utilized and optimized lead generation platforms such as LinkedIn, ZoomInfo, Data Connect, Glassdoor and LeadFerret
  • Expected Lead Generation Rate: Generate 5-8 qualified leads per day, with a focus on SQL (Sales Qualified Leads) and MQL (Marketing Qualified Leads) adhering to the BANT (Budget, Authority, Need, and Timeframe) criteria.

Recruitment Specialist

Mindlance
07.2015 - 04.2016
  • Sourced candidate profiles from multiple job portals, such as Monster, Dice, Indeed, and CareerBuilder.
  • Have extensive experience working with Applicant Tracking Systems (ATS), such as Job Diva.
  • Proficiency in using the Vendor Management System (VMS) Fieldglass.
  • Conduct resume reviews and initial screenings to identify top talent candidates
  • Engage in job offer negotiations and assist with the onboarding of new hires.

Operations Associate

WNS
11.2012 - 09.2013
  • Responded promptly to customer inquiries and complaints via phone, email, and chat
  • Effectively and efficiently resolved customer issues
  • Maintained accurate and detailed records of customer interactions and transactions.
  • Provided training and support to newly hired customer care representatives
  • Consistently exceed customer satisfaction expectations.

Customer Care Executive

Kingfisher Airlines
05.2011 - 06.2012
  • Consistently delivered exceptional customer service.
  • Provided clear explanations of products, services, and options.
  • Effectively upsold products and services.
  • Proactively created requested holiday packages.
  • Successfully resolved customer issues and complaints
  • Worked overtime during peak seasons to support high volumes.

Education

BBM IB -

Christ College
01.2014

HSC Arts -

St. Mira's
01.2011

SSC -

St. Joseph's High School
01.2009

Certification

Six Sigma Green Belt Eligibility

Excel with LinkedIn Recruiter Assessment

AI Dashboards using Microsoft Power BI

Data Analytics Assessment

Skills

  • Workflow Management
  • Talent Acquisition
  • Onboarding
  • Performance Management
  • Microsoft Office Suite
  • Training and mentoring
  • Account Management
  • Service Delivery Optimization
  • Client and Vendor Relations
  • Client Services
  • Research and due diligence
  • CRM Software

Contact

Bangalore, India 560100

Overview

13
13
years of professional experience
1
1
Certificate
Kanamkudam Raichal Joseph