AGAM CRM, MS Excel, PPT, Google Spreadsheet
Kanchan Bagade
Center Manager - IT Training
Pune
Summary
Total 14 Years of comprehensive experience in Financial Accounting , SAP Sales, Retail IT Training Sales, Skilled in managing complex financial day to day transactions, audit support, and franchisee accounting & Sharing (Royalty) Process, AR AP. Deep knowledge of SAP ERP Products sales, Operations batch coordination, placement coordination, collation. Retail IT Training Sales - Deep knowledge of all Retails IT Products JAVA, Testing, .Net, Web Dev etc. Having hold on Operations, OS Collection, Batch Execution, placement coordination, marketing coordination.
Results-driven management professional with extensive experience in overseeing center operations and leading teams to achieve operational excellence. Proven ability to implement strategic initiatives that enhance service quality and operational efficiency. Reliable team player with strong focus on collaboration and adaptability to changing needs, showcasing skills in leadership and operational management.
Overview
13
13
years of professional experience
4018
4018
years of post-secondary education
3
3
Languages
Work History
Center Manager– Retail IT Training
SEED Infotech Ltd.
06.2022 - 02.2025
- Day to day lead handling, follow-ups updates in CRM, converting leads into Enrolments (Sales)
- Generated leads through references
- Conducted college activities for data and revenue generation
- Interview skills, resume building, one day project successfully and having great rapport with colleges for future revenue generation
- Keeping track of daily MIS & outstanding report coordination with finance for balance confirmation
- Handled petty cash and maintained reports
- Operations – Generating receipt in CRM, follow up for balance payment, sales, operation, placement induction on first day of batch start, Infra allocation for new batches, coordination with operation head for trainer allocation
- Execution – Batch allocation to students, batch schedule preparation for every month, Exam Scheduling, Students and faculty feedback collection
- Executed events for batch engagement, interactive classroom, which help to develop word of mouth and collecting refer
- Maintained low write-off ratio as per standard
- Branch Stock Maintaining reports
- Placement Co-ordination with team
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Maintained accurate records of all transactions at the center, ensuring transparency in financial reporting for internal stakeholders.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Streamlined scheduling procedures to optimize resource allocation, resulting in better overall management of the center''s workload.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
- Monitored financial performance indicators regularly to make informed decisions regarding budgeting adjustments or investments in new resources as needed.
- Initiated new marketing campaigns that effectively raised brand awareness, attracting more customers to the center.
- Boosted customer satisfaction, meticulously tracking and addressing feedback for continuous service improvement.
- Managed center finances with precision, ensuring sustainability through meticulous budgeting and cost control measures.
- Enhanced center's online presence, creating engaging content that increased website traffic and client engagement.
- Fostered culture of continuous improvement, encouraging staff to contribute ideas for operational enhancements.
- Drove innovation in service offerings, researching and implementing cutting-edge practices that set center apart from competitors.
- Improved team morale and cohesiveness by initiating regular team-building activities.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
SAP Sr. Counsellor
SEED Infotech Ltd.
12.2016 - 05.2022
- 2016-17 sold a range SAP TERP10 Module training, including certification
- To 108 CIDCO employees & generated 95L of Net revenue from sales of SAP TERP 10 module in 2016 -17 with help of Self-generated good rapport
- Handled Operations of SAP Sales booking, Manual receipts, SAP Fresh Collection, Outstanding collection, co-ordination with Pune SAP Sales Team
- Co-Ordination for batch Execution, Infra allocation for SAP Exams executions
- Maintaining day to day Sales MIS
- Outstanding MIS
- Co-ordination with SAP for all operation and execution related queries
- With SAP TERP 10 Module, I am having hold of SAP Technical and Functional Modules knowledge and all processes
- Developed SEED SAP Training Center’s word of Mouth and Existence in Vashi Navi Mumbai
- Built good rapport with CIDCO for further business opportunities
- Branch Stock Maintaining reports
Dy. Manager Accounts
SEED Infotech Ltd.
12.2013 - 02.2021
- Company Overview: SEED Infotech as a training organisation and have regular training requirements from corporate & Retails client
- Recording of Sales invoices (Corporate Clients) in Tally ERP
- Preparation of Bill wise and age wise outstanding report of Corporate Dept
- On monthly basis and as on special requirement
- Verification and reconciliation of Sales invoices with Purchase orders of Clients
- Daily updation collection from corporate clients to respective Accounts managers for further process
- Reconciliation of Balance confirmations of Clients
- Recording of Sales receipts of Head Office Branch (Retail Div) in Tally ERP
- Co-ordinate and process issues regarding students with finance dept
- And Retail Dept
- Handled Petty cash vouchers, Reports
- Handled 4 branches of Franchisees Accounting, Sale booking, collection confirmation, Royalty Process MIS Certification Printing Approval and franchisee branch visits
- Own training centres visit, Branch Audit – Sales receipts, petty cash reports, write-off / dropout finance related transactions of Center
- Branch Stock Reconciliation & Maintaining reports
- Bank reconciliation
- SEED Infotech as a training organisation and have regular training requirements from corporate & Retails client
Branch Accounts
Cosmos Business Machines
11.2011 - 12.2013
- Company Overview: Cosmos Business Machines as a super distributors of Panasonic security devises, where invoicing is everyday practise
- Recording of Sales invoices (Corporate Clients) in Tally ERP
- Verification and reconciliation of Sales invoices with Purchase orders of Clients
- Daily updation of collection from clients to respective Accounts managers for further process
- Maintain MIS and daily reports
- Maintaining Stock and update stock reports
- Stock Reconciliation
- Update Bank statement and Audit support
- Bank reconciliation
- Download Attendance report of staff and report to HR and co-ordination for Salary process
- Making Voucher payee payments
- (temporary voucher payee payment for promotion)
- Keep eye on Bank account balances (CC and CA a/c) and update and report the Manager if it falls below specific limit for making arrangement of funds and maintain the required balance
- Handled petty cash and maintained reports
- Conducted team building activities as instructed by HR from head office
- Cosmos Business Machines as a super distributors of Panasonic security devises, where invoicing is everyday practise
Education
B Com -
Shivaji University
Kolhapur01-2008
GDCA -
Government Institute of Co-operation & Accountancy
Solapur01-2010
Skills
Sales management
Training coordination
Compliance monitoring
Sales expertise
Multitasking Abilities
Multitasking
Interdepartmental collaboration
Resource coordination
Data management
Customer retention
Business growth initiatives
Cost control
Teamwork
Teamwork and collaboration
Time management
Problem-solving
Personal Information
- Date of Birth: 07/24/85
- Marital Status: Single
Awards
Best Career Consultant E-Academy Sales Q12017, SAP India, City Category I
Training
- Rejuvenation Workshop for 4 days
- Corporate SSY of 10 days followed by retreat
- Quantum Time Management
- Power of Intention
Professional Summary
14, Financial Accounting, SAP Sales, Retail IT Training Sales, Managing complex financial transactions, Audit support, Franchisee accounting, Royalty Process, Accounts Receivable, Accounts Payable, SAP ERP Products sales, Operations batch coordination, Placement coordination, Collation, Retail IT Products knowledge (JAVA, Testing, .Net, Web Dev)
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Additional Information
Awards:
Best Career Consultant E-Academy Sales Q12017 (City Category I)
Awarded by SAP India.
Workshops Attended:
Rejuvenation Workshop for 4 days.
Corporate SSY of 10 days followed by retreat.
Quantum Time Management.
Power of Intention.
Software
Timeline
Center Manager– Retail IT Training
SEED Infotech Ltd.
06.2022 - 02.2025
SAP Sr. Counsellor
SEED Infotech Ltd.
12.2016 - 05.2022
Dy. Manager Accounts
SEED Infotech Ltd.
12.2013 - 02.2021
Branch Accounts
Cosmos Business Machines
11.2011 - 12.2013
B Com -
Shivaji University
GDCA -
Government Institute of Co-operation & Accountancy
Similar Profiles
Ayush SaxenaAyush Saxena
Diploma Student at Seed Infotech LtdDiploma Student at Seed Infotech Ltd
Karina KutsarKarina Kutsar
Food Runner at Seed to TableFood Runner at Seed to Table
Alberto JassoAlberto Jasso
High School Professor: Spanish at The SEED School of MiamiHigh School Professor: Spanish at The SEED School of Miami