To evaluate business processes, anticipate requirements, identify areas for improvement, and develop and implement solutions.
Conduct meetings and present demo to share ideas and findings effectively.
Conduct gap analysis to identify areas for process improvement.
Develop and maintain detailed documentation, including business process flows, functional specifications, and user guides.
Perform requirements analysis and document and communicate results.
Communicate insights and plans proficiently to cross-functional team members and management.
Gather critical information from meetings with stakeholders and produce useful reports.
Work closely with clients, technicians, and managerial staff.
Proficient in Windows, MS Office, Outlook and Internet Applications