Kanchan Chetticha
Assistant Manager - Learning & Development
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
Experienced Assistant Manager - Learning and Development, with a strong background in the learning and content industry.
Skilled in data analytics, I have successfully improved the effectiveness of educational content and tracked learner performance.
Proficient in designing and implementing data tracking systems, I have also utilized machine learning techniques to optimize content delivery.
As a highly motivated self-starter with excellent problem-solving skills, I am always seeking new and innovative ways to apply my expertise in data analytics to drive business growth and enhance customer satisfaction.
With a Master's in Business Administration and a Bachelor's in Business Management, I bring a comprehensive understanding of business operations and a strong ability to work in a team.
Dedicated team player skilled at mediation and conflict resolution.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
10
10
years of professional experience
6
6
Certifications
Work History
Assistant Manager -Learning & Development
UNext Learning Pvt Ltd.
07.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Promoted teamwork within the workplace by encouraging collaboration among members on various projects tasks.
- Established team priorities, maintained schedules and monitored performance.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Developed strong working relationships with staff, fostering a positive work environment.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Data Analyst
Zyme Solutions, Part Of E2open.
07.2015 - 09.2019
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Resolved complex business challenges by leveraging statistical modeling techniques and machine learning algorithms.
- Designed custom tracking systems to monitor KPIs, ensuring alignment with organizational goals and objectives.
- Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.
- Performed data analysis and interpretation to provide actionable insights.
- Utilized data analytics tools and techniques to analyze large datasets.
- Collaborated with cross-functional teams to identify business needs and develop data-driven solutions.
- Presented findings and recommendations to stakeholders.
- Contributed to the development of data tracking systems and processes.
Assistant Accountant
Abode Creations India Pvt. Ltd.
06.2014 - 01.2015
- Participated in cross-functional team meetings, providing valuable financial insights to inform strategic decision-making by business leaders.
- Supported audit preparation efforts by compiling relevant documents and addressing auditor inquiries promptly.
- Streamlined accounting processes for increased efficiency by implementing new software solutions.
- Continuously sought professional development opportunities, staying current on industry best practices and applying new knowledge to enhance the effectiveness of accounting processes.
- Assisted with financial record-keeping and reporting.
- Managed accounts receivable and accounts payable.
- Assisted with budgeting and forecasting processes.
- Performed reconciliations and ensured accuracy of financial data.
- Assisted with the preparation of financial statements and reports.
Education
MBA - Information Technology
Mysore University (KSOU), Bangalore, India
Mysore 04.2001 -
BBA - Finance & HR
S.D.M, Mysore, India
Mysore 04.2001 -
Skills
Product and service knowledge
undefinedCertification
Excel Basics for Data Analysis
Timeline
Assistant Manager -Learning & Development
UNext Learning Pvt Ltd.
07.2022 - Current
Data Analyst
Zyme Solutions, Part Of E2open.
07.2015 - 09.2019
Assistant Accountant
Abode Creations India Pvt. Ltd.
06.2014 - 01.2015
MBA - Information Technology
Mysore University (KSOU), Bangalore, India
04.2001 -
BBA - Finance & HR
S.D.M, Mysore, India
04.2001 -
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