Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kanchan Jethmalani

Kanchan Jethmalani

Ulhasnagar

Summary

Business Operations Manager with a proven track record at Capgemini India Pvt Ltd., excelling in strategic planning and operations management. Expert in enhancing efficiency and spearheading change, demonstrated through successful process integrations and project management. Skilled in data management and Microsoft Excel, with a capability for presenting complex data clearly. Achieved significant improvements in productivity and reporting accuracy.

Overview

15
15
years of professional experience

Work History

Business Operations Manager

Capgemini India Pvt Ltd.
09.2012 - Current
  • Developed strategic partnerships with key stakeholders, fostering collaboration and driving growth.
  • Facilitated seamless communication between departments to foster collaboration on shared objectives.
  • Spearheaded change management initiatives to successfully integrate new processes or technologies into existing operations.
  • Ensuring accurate forecasting, budgeting, and reporting to support informed decision making.
  • Coordinated with cross-functional teams to ensure project deliverables were met on time and within budget, enhancing project success rates.
  • Enhanced operational efficiency by streamlining internal processes and eliminating redundant tasks.
  • Analyzed performance data to identify trends and areas for improvement, informing strategic planning processes.
  • Trained colleagues on best practices for reporting, improving overall team efficiency and performance.
  • Created user-friendly dashboards and visualizations, enabling stakeholders to easily interpret complex data sets.
  • Customized report templates based on stakeholder feedback, enhancing clarity and effectiveness of communication.
  • Managed a portfolio of recurring reports, providing consistent and reliable updates to key decision-makers within the organization.
  • Conducted thorough data validation and reconciliation exercises, ensuring the highest level of accuracy in all reports produced.
  • Performed ad-hoc analysis as needed, supporting various departments with their specific reporting needs.
  • Led process improvement initiatives, resulting in increased productivity across various departments.

Software Engineer

Bayer Business Services4
05.2009 - 08.2012

Perform User Management and Database Management tasks

· Installation/Decommission and Maintenance of Domino servers

· Troubleshooting Server Related Issues

· Monitoring of virus pattern on servers

· Reporting (KPI Reports)

Education

Bachelor of Engineering - Information Technology

Vivekanand Education Society
Mumbai, India
06.2008

Diploma - Diploma in Computer Technology

Institute of Technology
Ulhasnagar, India
03.2005

Skills

  • Strategic Planning
  • Project Management
  • Budgeting and forecasting
  • Data Management
  • Operations Management
  • Microsoft Office proficient
  • Presentation Skills
  • Microsoft Excel

Timeline

Business Operations Manager

Capgemini India Pvt Ltd.
09.2012 - Current

Software Engineer

Bayer Business Services4
05.2009 - 08.2012

Bachelor of Engineering - Information Technology

Vivekanand Education Society

Diploma - Diploma in Computer Technology

Institute of Technology
Kanchan Jethmalani