Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kanchan Kaundal

Kanchan Kaundal

Cabin Crew
Himachal Pradesh

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction at Air India and developing essential soft skills at ITFT College. Excelled in emergency preparedness, interpersonal communication, and team collaboration. Demonstrates a positive attitude and a passion for excellence, ensuring top-notch service and support in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Cabin Crew

Air India
09.2017 - 09.2024
  • Played a key role in achieving company-wide safety goals by participating in regular drills and maintaining up-to-date knowledge on emergency procedures.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
  • Assisted passengers with special needs, providing personalized care and support throughout the flight.
  • Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.

Soft Skills Instructor

ITFT College
01.2014 - 10.2015

Provided Grooming,Soft Skills and Interview Skills training to the students of Bachelors in Airlines,Tourism and Hospitality Management.

Education

Master of Arts - Tourism Management

IGNOU
New Delhi, India
04.2001 -

Diploma - Aviation,Hospitality And Travel Management

Frankfinn Institute
Chandigarh
04.2001 -

Diploma in Pharmacy - Pharmacy

Government Polytechnic College
Kandaghat, Himachal Pradesh,India
04.2001 -

Skills

    Positive Attitude

    Good Team Player

    Flexible

    Excellent Interpersonal Skills

    Excellent Communication Skills

    Responsible and Hard Worker

    Punctual

    Passion for Excellence

Interests

Love to interact with people

Fond of music

Love to cook

Timeline

Cabin Crew

Air India
09.2017 - 09.2024

Soft Skills Instructor

ITFT College
01.2014 - 10.2015

Diploma - Aviation,Hospitality And Travel Management

Frankfinn Institute
04.2001 -

Diploma in Pharmacy - Pharmacy

Government Polytechnic College
04.2001 -

Master of Arts - Tourism Management

IGNOU
04.2001 -
Kanchan KaundalCabin Crew