Kandukuri Rakesh
Junior Officer In Gayatri Co-operative Urban Bank Ltd
Jangaon
Summary
Dynamic and customer-centric banking professional with over 7 years of experience in the financial services sector. Expertise in customer relationship management, financial transactions, and operational efficiency enhances the ability to contribute significantly to organizational growth and success. Committed to delivering exceptional service and ensuring customer satisfaction while consistently achieving business objectives. Proven track record of thriving in fast-paced environments, driving results through strategic problem-solving and effective communication.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Jr. Officer
The Gayatri Co-operative Urban Bank Ltd
10.2017 - Current
- Delivered exceptional customer service, addressing queries and resolving issues on first contact.
- Built and maintained strong customer relationships, ensuring loyalty and trust.
- Met and exceeded business targets for customer acquisition, retention, and service quality.
- Managed daily banking operations, ensuring the accurate completion of tasks and timely submission of activity reports.
- Assisted in the documentation and timely disbursement of loans in accordance with established protocols.
Education
B.Tech - Electronics and Communication Engineering
CJITS (JNTUH)
08.2014
Intermediate - MPC
Sri Chaitanya Junior College
05.2010
Secondary School Certificate (SSC) -
Sri Krishnaveni Talent School
06.2008
Skills
Technical Skills: MS Office Suite, MS Windows
Core Competencies: Customer Relationship Management, Problem Solving, Loan Disbursement, Multitasking, Documentation
Strengths: Strong communication skills, attention to detail, ability to work under pressure, deadline-oriented, team player
Disclaimer
I hereby declare that the information provided is true to the best of my knowledge and belief. Date: Signature: K. Rakesh
Timeline
Jr. Officer
The Gayatri Co-operative Urban Bank Ltd
10.2017 - Current
B.Tech - Electronics and Communication Engineering
CJITS (JNTUH)
Intermediate - MPC
Sri Chaitanya Junior College
Secondary School Certificate (SSC) -
Sri Krishnaveni Talent School