Summary
Overview
Work History
Education
Skills
Accomplishments
Passions
Timeline
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Kanhaiya Kumar

Kanhaiya Kumar

Guest Service Supervisor
Patna

Summary

Hospitality professional with strong educational background and hands-on experience in esteemed hotels. Demonstrated commitment to excellence in housekeeping and guest service roles, recognized with multiple awards for exceeding high service standards.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Operational Manager

Delyfresh-Chickenwala (Self-owned)
11.2024 - Current

Managed production processes to ensure efficiency and quality.

Implemented quality control measures to maintain standards.

Streamlined supply chain processes to enhance operational efficiency.

Managed workforce and coordinated team activities.

Order and delivery coordination

Cost management and reporting

Guest Service Supervisor

Taj City Centre Patna
04.2024 - 11.2024
  • Company Overview: A leading hospitality company operating multiple hotels.
  • Involved in the pre-opening phase of Taj City Centre Patna.
  • Training and educating team members
  • Inspection of guest rooms and public areas
  • Linen and Store inventory, ordering and budgeting
  • Responsible for rostering
  • A leading hospitality company operating multiple hotels.

Housekeeping Coordinator-Supervisor

Four Seasons Hotels and Resorts
02.2022 - 03.2024
  • Company Overview: Luxury hotel and resort management company.
  • Assigning task to the room attendants and public area attendants
  • Supervised work progress and accelerated tasks to meet deadlines and company requirements.
  • Inspection guest rooms and public area

Housekeeping Attendant

Emaar Hospitality Group
12.2020 - 01.2022
  • Company Overview: Leading hospitality group in UAE
  • Taking morning briefing
  • Attending guest rooms requests
  • Cross training as order taker.
  • Handling guest complaints

Attendant and Admin Assistant- Housekeeping

Four Seasons Hotels and Resorts
05.2019 - 01.2020
  • Company Overview: Luxury company leading Hospitality group
  • Attending guest rooms requests.
  • Coordinated office tasks and managed related documentation.
  • Luxury company leading Hospitality group

Education

B.Sc. - Hospitality and Hotel Administration

IHM Gwalior
Gwalior
08.2016 - 5 2019

+2 - undefined

High School, Lohan
Lohan
01.2016 - 5 2016

Secondary - undefined

Dony Polo Public School
Bihta, Patna
01.2014 - 5 2014

Skills

Team Management

Accomplishments

  • Best Employee, Four Seasons Abu Dhabi, 2023, For dedication and hard work shown during the work.
  • Best Employee of the Month, The Hotel Address Fountain Views, 2021
  • Outstanding Employee, Four Seasons Mumbai, 2020, Recognized as the Outstanding Employee Leading Quality Assurance in Housekeeping.
  • Star of the Month, Four Seasons Hotel Mumbai, 2019, Nominated as the Star of the Month in Housekeeping.

Passions

  • Creative Writing
  • Cricket

Timeline

Operational Manager

Delyfresh-Chickenwala (Self-owned)
11.2024 - Current

Guest Service Supervisor

Taj City Centre Patna
04.2024 - 11.2024

Housekeeping Coordinator-Supervisor

Four Seasons Hotels and Resorts
02.2022 - 03.2024

Housekeeping Attendant

Emaar Hospitality Group
12.2020 - 01.2022

Attendant and Admin Assistant- Housekeeping

Four Seasons Hotels and Resorts
05.2019 - 01.2020

B.Sc. - Hospitality and Hotel Administration

IHM Gwalior
08.2016 - 5 2019

+2 - undefined

High School, Lohan
01.2016 - 5 2016

Secondary - undefined

Dony Polo Public School
01.2014 - 5 2014
Kanhaiya KumarGuest Service Supervisor