Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Certification
Languages
Accomplishments
Timeline
Generic

KANIKA BUDHIRAJA

MEERUT

Summary

Aspire to work in professional environment, that enables to develop skills and efficiency, where I can gain knowledge and develop my skills for the coming technical world. Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management. Motivated professional with successful track record of developing, enhancing and maintaining strong working relationships. Known for multi-tasking and meeting deadlines. Areas of knowledge include time management, winning and keeping customers and public speaking.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Management Trainee

Genpact
06.2020 - Current
  • Working with Client Database, P2P- Helpdesk process
  • Currently working on 3 Software’s: Concur, GRAM (Application of Bank of America), GCA (Application of Bank of America)
  • Issue Card from BOA application
  • Generic Email box (mailing to client)
  • Review the expenses of employee in Concur
  • Finding details of employee in Concur
  • Taking and calling Clients through Teams and Zoom
  • Maintain Reports through Concur
  • Maintain the Reports through Bank Portal
  • Maintain Card accounts From Boa Application
  • Deal with Bank directly.
  • Learned company processes, procedures and employee role functions.
  • Collaborated with senior management to ensure successful implementation of projects.
  • Resolved customer issues efficiently to build loyalty.
  • Resolved client issues by delivering excellent customer service and maintaining positive attitude.
  • Delegated work to staff, setting priorities and goals.
  • Proposed or approved modifications to project plans.
  • Created and managed budgets for travel, training, and team-building activities.
  • Supported staff training, development and evaluation.
  • Coordinated logistics for business meetings, workshops, and corporate events.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Transaction Process Associate

ACCENTURE
05.2017 - 03.2020
  • Working with Client Database, P2P process
  • Currently working on 5 Software’s: Concur (BOA Application), PeopleSoft(SAP- Oracle), GRAM (Application of Bank of America), ATCAT(Accenture Duplicate Vouchers Tools), SQF (Standard Quality Check)
  • Invoice processing in PeopleSoft(ERP)
  • Editing invoice details, remove image hold, Image Uploading, Payment Details and Express payment in People Soft
  • Issue Card from BOA application
  • Generic Email box (mailing to client)
  • Auditing the expenses of employee in Concur
  • Finding details of employee in Concur and PeopleSoft
  • Controlling Duplicity invoice by Accenture Tool
  • Taking and calling Clients through Skype
  • Maintain Reports through PeopleSoft and Concur
  • Working with Vendor Modification and vendor Creation.
  • Participated in regular team meetings and provided input on ways to improve existing processes.

Analytical Analyst

SURGI AID (INDIA)
06.2015 - 08.2016
  • Works in Information Technology and its applications
  • Tender filling
  • Contract Dealing.
  • Maintained accurate records of all data collected during analysis processes.
  • Identified opportunities for process improvements across the organization.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Determined consumer needs to provide products and services appealing to larger market.

Education

Diploma of Data Science - Coding And Analytics

Purdue University
USA
02-2022

Master of Computer Applications - Computer And Information Systems Security

J.P. Institute (Lucknow University)
Meerut, UP
09-2020

Bachelor of Commerce - Finance

School of Open Learning
Delhi, DL
10-2015

10+2 - Commerce

Dewan Public School International
Meerut, UP
06-2012

10 th class -

Dewan Public School International
Meerut, UP
05-2010

Skills

  • Vendor Management
  • Customer Service
  • Customer Relationship Management (CRM)
  • Process Improvements
  • Innovation management
  • Financial records analysis
  • Resource Allocation
  • Financial Management
  • Strategic Planning
  • Data Interpretation
  • Financial Planning
  • Machine Learning
  • Web development
  • Agile development methodologies
  • Data structures and algorithms
  • Problem-Solving
  • Programming
  • Technical Analysis
  • Test Automation
  • Cloud Computing
  • Technical Support
  • Proficient in HTML

Websites

Personal Information

  • Date of Birth: 12/12/94
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Certification

  • Diploma In Data Science.
  • Green Belt In Marshal Arts
  • Diploma in Tally software
  • Diploma in Web Designing

Languages

English
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Accomplishments

    Monthly Spot Award in March 2018

    Silver Award in December 2021

    Wall Recognition in July 2023

Timeline

Management Trainee

Genpact
06.2020 - Current

Transaction Process Associate

ACCENTURE
05.2017 - 03.2020

Analytical Analyst

SURGI AID (INDIA)
06.2015 - 08.2016

Diploma of Data Science - Coding And Analytics

Purdue University

Master of Computer Applications - Computer And Information Systems Security

J.P. Institute (Lucknow University)

Bachelor of Commerce - Finance

School of Open Learning

10+2 - Commerce

Dewan Public School International

10 th class -

Dewan Public School International

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