Experienced Lead Analyst with over 10 years of experience in Finance Accounts and Payments. Excellent reputation for resolving problems and improving process efficiency. Highly motivated and goal-driven Financial Analyst skilled for service delivery in Finance & Accounts Operations.
Overview
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Lead Financial Analyst
American Express India Private Limited
Gurgaon, Haryana
03.2016 - Current
Handled internal and external inquiries and complaints submitted by various department heads and finance director, providing outstanding payment details when resolving issues.
Improved operational efficiency and cultivated best practice to increase productivity.
Prepared and mailed invoices to customers, processed payments and documented account updates.
Managed invoicing and payment processing operations.
Created improved filing system to maintain secure client data.
Accepted payments for various services and discussed remaining balances with customers to take accounts to zero.
Assisted management with implementing new accounting software program.
Verified accuracy of accounts payable payments, resulting in reduction in payment errors and check reissues.
Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
Proactively identified all accounting errors by developing cross-referencing databases.
Managed complex problem-solving for upper management in order to complete projects on-time.
Monitored 7-employee team while handling day-to-day accounting processes and financial accuracy.
Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis.
Senior Accounts Officer
Nestle India Private Limited
Gurgaon, Haryana
02.2014 - 03.2016
Managed invoicing and payment processing operations in SAP.
Prepared working papers, reports and supporting documentation for audit findings.
Part of internal Audit-Self Audit of invoices processed by another team (On Sample Basis) provided by QA Team
Maintained professional knowledge by attending various workshops annually.
Prepared and mailed foreign invoices documents, processed payments.
Produced, distributed and tracked monthly invoices for effective business.
Cost booking for foreign A1 & A2 invoices including Trade & CAPEX.
Processing Clearing Agent Charges including Custom Brokerage, Local freight, International Freight Charges
Senior Associate
Xchanging Plc.
Gurgaon, Haryana
06.2013 - 01.2014
Input financial data and processed payments on various banking sites.
Responded to inbound inquiries regarding accounts and payments.
Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
Weekly pay runs and daily bank statement upload.
Daily reconciliations of all the payment request received.
Performing Quality checks and reporting.
Process Developer
Genpact India Private Limited
Gurgaon, Haryana
09.2010 - 07.2012
Managed efficient and accurate processing of invoices and check requests from various teams.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Carried out day-day-day duties accurately and efficiently.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Prepared monthly ad hoc reporting in alignment with client needs.
Coordinated monthly meetings to discuss resolutions for accuracy improvement.
Operations Support/Customer Service Analyst at American Express India Private LimitedOperations Support/Customer Service Analyst at American Express India Private Limited