Dynamic seller focused on delivering highest standards customer service Thinks critically with can do attitude for successful retail operations.
Overview
1
1
Language
18
18
years of professional experience
Work History
Senior Life Insurance Adviser
Kotak Life Insurance
09.2024 - Current
Create client and follow up them for business.
Giving good narration about policies plan as per protocol.
Sales representative
Raviz Centre Point Hotel.UAE
02.2016 - 07.2021
Resolved customer concerns promptly to maintain satisfaction.
Built lasting relationships with clients through customer service interactions.
Reservation Executive
Raviz Centre Point Hotel.UAE
11.2015 - 02.2016
Processed payments and online bookings with zero error.
Conducted calls professionally and politely to maintain excellent service standards.
Greeted customers with warmth and enthusiasm for faultless front of house service.
Reservation executive
Discovery Tours and travels
09.2008 - 09.2015
Greeted customers with warmth and enthusiasm for faultless front of house service.
Upsold guest experiences to maximise average booking value.
Education
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St.Judes Academy
KOLKATA, West Bengal, INDIA
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Higher Secondary School
Kolkata, West Bengal, INDIA
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Ignou College
Kolkata, West Bengal, INDIA
Skills
Cash management
Records management
Account development
Network development
Customer Service
References
Suitable references could be furnish upon request.
Extracurricular Activities
Internet surfing Singing Reading Internet surfing Singing Reading
Declaration
The above mentioned details are true to the best of my knowledge and kindly consider my application details and provide me an opportunity to serve in your organization. Date:- Place: - Kolkata. Signature (Kanika D.Bahl.)