Summary
Overview
Education
Skills
Certification
Areas Of Interest
Languages
Disclaimer
Timeline
Generic
Kanika Kumari

Kanika Kumari

Zirakpur

Summary

Eager and dedicated individual seeking a Customer Care Executive position where I can utilize my strong communication skills, empathy, and problem-solving abilities to provide excellent customer service and contribute to the success of the organization.

Overview

1
1
Certification

Education

M.A -

Govt. PG College, Sec-1, Panchkula
Haryana
05.2018

B.A -

Govt. College For Girls, Sec-14, Panchkula
Haryana
05.2016

10+2 -

KV No 2 Chandimandir Cantt Panchkula
Haryana
05.2013

10th -

KV No 2 Chandimandir Cantt Panchkula
Haryana
05.2011

Skills

  • Explaining power
  • Polite & approachable
  • Have patience
  • Office Suite: Microsoft Office (Word/Excel)
  • Well-organized
  • Complaint Handling
  • Data Entry
  • Customer Response
  • Documentation And Reporting
  • Extrovert
  • Customer Support

Certification

  • Faiznama- Capacity Building on Translation sponsored by RUSA.
  • Consolation Prize in Quiz Competition.
  • 1st in Aggregate in 2nd Sem.
  • 1st in Study of Genre in 2nd Sem.

Areas Of Interest

  • Reading
  • Singing
  • Interacting with children
  • Arts & Crafts

Languages

Hindi
Advanced (C1)
English
Advanced (C1)

Disclaimer

I verify that all information provided in this resume is correct and to the best of my knowledge and belief.

Timeline

M.A -

Govt. PG College, Sec-1, Panchkula

B.A -

Govt. College For Girls, Sec-14, Panchkula

10+2 -

KV No 2 Chandimandir Cantt Panchkula

10th -

KV No 2 Chandimandir Cantt Panchkula
Kanika Kumari