Kanika Prakash
Delivery And Account Manager -Healthcare Staffing
Noida
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Account Manager
Compunnel Healthcare
Noida
2019.05 - Current
- Handling a portfolio of 18 million dollars of healthcare business.
- Taking care of major MSP/VMS accounts.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Associate Team Lead
Cynet Health
Noida
2017.05 - 2019.04
- Taking care of a team of 3 while supporting a major healthcare MSP/VMS client while being responsible for end to end recruitment of healthcare professionals in a hospital setting.
- Mentored and guided employees to foster proper completion of assigned duties.
- Facilitated training for associates through daily coaching and regular performance appraisals.
Recruiter
USTech Solutions
Noida
2015.07 - 2017.04
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Maintained filing system of current, prospective and future positions.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Studied job descriptions and qualifications to determine applicant requirements.
- Operated and maintained applicant tracking and candidate management systems.
- Verified applicant references and employment details.
- Coordinated schedules to arrange management interviews with applicants.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Recruitment Executive
Mindlance
Noida
2014.04 - 2015.07
- Responsible for hiring for clinical professionals for various Pharmaceutical clients like BMC, Pfizer and Esai.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Promptly corresponded with applicants and coordinated and conducted interviews.
Education
Master Of Business Administration - Human Resources Management
Amity University
Noida 2010.07 - 2012.05
Bsc Honors - Biotechnology
Mody Institute of Technology
Rajasthan 2007.07 - 2010.05
Skills
Client Development
Relationship building and management
Goals and performance
Account management
Client rapport
Team Training
Tactical planning
Upselling
Forecasting abilities
Networking skills
Vendor management
Strategic planning
Cold calling skills
Vendor relations
Account development
Management collaboration
Staff Management
Business development and planning
Timeline
Account Manager
Compunnel Healthcare
2019.05 - Current
Associate Team Lead
Cynet Health
2017.05 - 2019.04
Recruiter
USTech Solutions
2015.07 - 2017.04
Recruitment Executive
Mindlance
2014.04 - 2015.07
Master Of Business Administration - Human Resources Management
Amity University
2010.07 - 2012.05
Bsc Honors - Biotechnology
Mody Institute of Technology
2007.07 - 2010.05