Detail-oriented Program Manager with six years of leadership experience to work with independent contributors. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Program Manager
AAKASH BYJUS
DELHI
02.2021 - Current
Currently heading two verticals : Aakash EduTV & Aakash PrimeClass to support the strategic direction of the organization
Pitched and built new programming strategies to bring Aakash EduTV to two platforms which Airtel DTH & JioTV
Maintained tight production timetables and quality standards to give students exceptional offerings.
Increased 10x subscribers on TV Channel & 80K subscribers on YouTube Channel via Live streaming MasterClasses
Oversaw 10+ projects each year from concept through final delivery.
Overlooked onboarding, legal & Operations for the New age satellite technology School Integrated programme which is Aakash PrimeClass
Interacted with customers and clients to identify business needs and requirements.
Facilitated workshops and conducted one-on-one training to educate team members & Faculty
Event Research and Business Development Manager
Chime
Gurgaon, Haryana
08.2019 - 02.2021
· Worked on heavy database of ICCA world conferences to approach upcoming conferences in India
· Responsible for operations in FBN World Summit, Udaipur with FICCI.
· Delivered smooth event execution for a Dutch consulting firm by coordinating seminar function, including site selection, scheduling, marketing, comedy stand-up, reservations, materials, event management and follow-up.
· Attended ICPB India Conclave 2019, Kochi to promote services and build relationships with prospective vendors.
· Strategically planning and executing large scale budget & high-end events across the country.
· Producing detailed proposals for event time lines, venues, suppliers, legal obligations, staffing and budgets.
· Finding suitable and commercially viable venues for events.
· Working with marketing teams to publicize events and sourcing high quality hosts/entertainers.
· Defining sales, revenue targets and performance objectives.
· Building strong, loyal customer relationships at a senior level within key customers.
Area Business Incharge
Mahindra Finance
Karnal, Haryana
01.2017 - 05.2019
Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 11 member management team with related direct reports by implementing workflow rules, approval processes, and validations.
Created business insights from the company's data about potential customers, thereby increasing business revenue by 12% for the financial year 2018-19.
Analyzed monthly and quarterly reports of territory to establish plans and strategies for business development and expansion of the market, resulting in increase of market share to 12% within a year.
Successful in establishing Trade Agreement with the collaborators which helped to reduce TAT, thereby improving market share by 10% in six months.
Event Coordinator for the direct marketing fair held for 2 days showcasing all vehicle brands and sole financier for the event which led to an increase in enquiry generation by 25%
Devised, deployed and monitored processes to boost long-term business success and increase profit levels by 4%.
Cultivated strong business relationships with Mahindra dealership to increase overall experience, satisfaction and retention rates.
Management Trainee
Mahindra Finance
Karnal, Haryana
07.2016 - 12.2016
Networked and built strong presence with peers to facilitate daily and weekly goals
Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
Shouldered management responsibilities during absence of manager.
Developed analytical frameworks and coordinated with customers to measure the impact and efficiency of products and business processes.
Identified new and potential services, market, and advertising policies by focusing upon strengths and opportunities in the region to explore new market and alternate channels.
Analyzed daily performance reporting, investigated discrepancies, and prepared resolution reports for the competitive mapping and customer segmentation.
Contributed to various firm level initiatives like Think Tank 2016, Idea box
Responded to customer concerns swiftly to maintain satisfaction
Management Trainee
JLL ( Jones Lang LaSalle)
Chandigarh, Punjab
05.2015 - 07.2016
Planned and executed the summer gala at ELANTE and marketing programs, producing thrice times goal of qualified leads.
Collected qualitative data using exploratory design Primary data analysis method to broaden results and optimize marketing strategies.
Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
Assisted in creation of pre-season marketing plans to support department and divisional strategies.
Helped with planning and hosting of summer festival and marketing events.
Increased brand recognition in target audience through creative promotions and marketing campaigns.
Education
MBA - Retail Management
UIAMS
Panjab University Chandigarh
06.2014 - 06.2016
B.Tech - Electronics And Communication
Chandigarh University
Mohali
08.2010 - 05.2014
Skills
Stakeholder management
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Accomplishments
Best performing employee of Marketing Team in 3rd Quarter'21
Executed 10 Live projects simultaneously within a span of 8 months
Launched on a new vertical by completing yearly sales target within 3 months time
Handled operations for Family Business Network Global Summit in 2019 with CII
Ranked among Top 25 Performing ABI’s in business numbers PAN India for festival season FYOct’18- Nov’18