Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
SalesManager

Kanishk Arora

Guest Service Associate- Housekeeping
Mohali,Punjab

Summary

Recognized consistently for performance excellence and contributions to success of the team, a very dedicated industry professional with successful experience as a Guest Service Associate- Housekeeping at The Iconic Oberoi, New Delhi and as an intern at ITC Mughal, Agra. Strengths in Resource Utilization and Team Management backed by training in Front Office, Housekeeping, Food & Beverage and Kitchen. Enthusiastic candidate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Hotel industry.

Overview

4
4
years of post-secondary education
4
4
years of professional experience

Work History

Guest Service Associate- Housekeeping

The Oberoi
New Delhi
07.2018 - 12.2021
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Created and implemented training programs to enhance employee performance.
  • Communicated repair needs to maintenance staff.
  • Completed schedules, shift reports and other business documentation.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Ensured adherence to safety protocols by enforcing proper and equipment usage.
  • Increased employee performance through effective supervision and training.

Professional Internship

ITC Mughal
Agra, Uttar Pradesh
07.2017 - 10.2017
  • Appreciated for punctuality and 100% attendance throughout.
  • Helped skilled tradespeople complete direct industrial work to gain deeper understanding of different roles and processes.
  • Worked closely with industrial professionals such as Mr. Ashutosh Chhibba to expand upon acquired training with practical knowledge.
  • Studied functional relationships between different operational areas to better understand importance and impact of different decisions and protocols.
  • Tracked daily performance of teams to identify and monitor deficiencies.

Education

Bachelor of Science - Hospitality And Hotel Administration

Dr. Ambedkar Institute Of Hotel Management
Chandigarh
07.2018 - Current

Class 12th

Government Model Senior Secondary School
Sector-21, Chandigarh (GMSSS-21)
05.2012 - 03.2013

Class 10th

Government Model Senior Secondary School
Sector-16, Chandigarh (GMSSS-16)
04.2010 - 03.2011

Skills

Adaptable

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Additional Information

  • Research paper published under my name in a journal by Dev Sanskriti Vishwavidyalaya, Haridwar titled "INTANGIBLE CULTURAL HERITAGE: A CASE STUDY OF TATHERA COMMUNITY OF PUNJAB".
  • Volunteered for an awareness drive on Hygiene and Sanitization amongst street food vendors in Chandigarh during "Prayatan Parv".
  • Associated with Bhumi, an NGO working for education of under privileged children - 2018 to present.
  • Participated in Quiz competition organised by The Times of India and Baddi University-2014.
  • Certificate of participation in a one-day workshop by Chandigarh Commission of Protection of Child Rights 2014.
  • Enrolled myself in a course on Computer Basics with Commonwealth Youth Programme Asia Centre in Year 2013.
  • Participated in PANORMA-12 (a painting Competition) in 2012 and received consolation prize.
  • Participated in ‘The Green Olympiad’ by Ministry of Environment and Forests, Government of India in Year 2011.
  • Participated in All India Camel color contest 2010.

Timeline

Guest Service Associate- Housekeeping

The Oberoi
07.2018 - 12.2021

Bachelor of Science - Hospitality And Hotel Administration

Dr. Ambedkar Institute Of Hotel Management
07.2018 - Current

Professional Internship

ITC Mughal
07.2017 - 10.2017

Class 12th

Government Model Senior Secondary School
05.2012 - 03.2013

Class 10th

Government Model Senior Secondary School
04.2010 - 03.2011

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Kanishk AroraGuest Service Associate- Housekeeping