Summary
Overview
Work History
Education
Skills
Tools
Certification
Accomplishments
Timeline
Generic

Kartik Joshi

Process Manager

Summary

A post graduated marketing professional manager with 7.5 years of combined experience in Digital Marketing and Marketing Automation. Have in-depth understanding of Campaign Management, Email Marketing and latest technologies.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Campaign Manager

Softcrylic
11.2023 - Current
  • Managing the overall campaign development team.
  • Collaborating with Stakeholders for requirements, daily status, etc.
  • Running cross channel campaigns using Marketing Automation tools such as Adobe (ACM).
  • Acting as an SME for other developers within the team
  • Ensuring the overall campaigns are meeting desired SLAs.
  • Responsible for maintaining 100% internal quality within the campaign team, conducting knowledge share, QA feedback sessions, etc.
  • Performing Quality checks (QAs) of other developers.

Process Manager

eClerx Services Ltd
12.2022 - 11.2023


  • Acting as an SME & TL in my current project. Also acting as client POC.
  • Campaign testing and management through Adobe Campaign Classic tool (ACM).
  • Running cross channel campaigns using Marketing Automation tools such as Adobe (ACM), Klaviyo, etc.
  • Responsible for maintaining 100% internal quality within the campaign team, conducting knowledge share, QA feedback sessions, etc.
  • Performing Quality checks (QAs) of other developers.
  • Workflow creation in Adobe campaign classic tool for multi channel campaigns.
  • Collaborated with marketers for the changes required in email campaigns before deployments.
  • Responsible for successfully transition and data migration of all the campaigns to shift from Adobe to Klaviyo.

Senior Analyst

Accenture
02.2019 - 12.2022

Clients - Microsoft, Sky


  • Technical workflow creation, testing and management through Adobe Campaign Classic tool (ACM).
  • End to end campaign implementation based on marketer's requirements followed by their performance tracking.
  • Leading a team and involved in overall quality improvement, creating 3*3 matrix, creating monthly scorecards, etc.
  • Running cross channel campaigns using Marketing Automation tools such as Adobe (ACM), Marketo, etc.
  • Involved in creation & deployment of different channels in Adobe i.e. DM, EM, Push, SMS, etc.
  • Acting as SME and performing Quality checks (QAs) of other developers.
  • Building In-person and online webinars through Marketo, Certain and On24 tools.
  • Involved in creation of landing pages for Microsoft events..
  • Responsible for bulk email deployments and content building.
  • Collaborated with marketers for the changes required in email campaigns before deployments.
  • Involved in Reporting Analysis and A/B testing of email campaigns.

Associate

Cvent (Contractual Role)
05.2018 - 11.2018
  • Managing seminars and events through campaign execution.
  • Creation of HTML newsletters through Adobe Dreamweaver followed by deployment.
  • Reporting and performance analysis of emails deployed.
  • Creation of nurture emails through Marketo.
  • Creation of landing pages for onsite events.
  • Creation of webinars through On24 & Marketo tools.

Analyst

Wunderman International
11.2016 - 01.2018
  • Engaged in campaign planning and execution.
  • Collaborating with marketers and agency members globally.
  • Worked on email creation and Smartlist.
  • Delivering multi channel email campaigns across Email, web, mobile.
  • Managed email campaign reporting & lead scoring campaign to measure success.
  • Building In-person events and webinars through Marketo, Certain & On24.

Education

MBA - Marketing

Amity University
Noida
08.2014 - 07.2016

B.Tech - Computer Science

NIET
Gr. Noida
08.2010 - 07.2014

Skills

Digital Marketing

Email Marketing

Marketing Automation

HTML

Excel

Tools

Adobe (ACM)

Marketo

Klaviyo

Workfront

On24

Certain

Hubspot

Exact Target

MASH

Service Now

Clarizen

Adobe Dreamweaver

CVENT

Certification

Marketo Certified Specialist

Accomplishments

  • Awarded by Accenture for exceptional client experience performance multiple times including major Apple iPhone 14 & iPhone 13 launch
  • Received Star of Business award by Accenture in multiple quarters.
  • Received Star Performer direct from onshore client for 2 continuous years 2020 & 2021.

Timeline

Campaign Manager

Softcrylic
11.2023 - Current

Process Manager

eClerx Services Ltd
12.2022 - 11.2023

Senior Analyst

Accenture
02.2019 - 12.2022

Associate

Cvent (Contractual Role)
05.2018 - 11.2018

Analyst

Wunderman International
11.2016 - 01.2018

MBA - Marketing

Amity University
08.2014 - 07.2016

B.Tech - Computer Science

NIET
08.2010 - 07.2014
Kartik JoshiProcess Manager