KANISHKA KUMARI

Managing Day-to-Day Operations:

• Oversee daily service and sales operations, ensuring smooth workflows, and meeting departmental goals.

Executive-Level Administrative Support:

• Provide administrative support to the CEO, including calendar management, travel arrangements, and meetings coordination.

Service Schedule Coordination:

• Coordinate service schedules, ensuring timely delivery, and customer satisfaction.

Sales Strategy Execution & Performance Tracking:

• Assist in executing sales strategies, tracking performance, and providing reports to optimize sales outcomes.

Records Management & Internal Communication:

• Maintain departmental records, and ensure effective internal communication across teams.

Project Monitoring & Timeline Management:

• Monitor project timelines, ensure tasks are completed on schedule, and update management on progress.

Process Improvement & Cross-Functional Coordination:

• Contribute to process improvements, and support cross-functional coordination to enhance efficiency.

Client, Vendor, and Internal Liaison:

• Act as a liaison between clients, vendors, and internal teams to resolve issues, and maintain relationships.

Communication & Relationship Management:

• Maintain clear communication with staff, customers, and stakeholders, fostering positive relationships.
• Act as the first point of contact for visitors and vendors.

PO & Billing Management:

• Raise purchase orders, and verify invoices against POs and deliveries.

Vendor & Visitor Management:

• Create passes and coordinate access for vendors and visitors, ensuring security compliance.

Meeting & Event Coordination:

• Schedule meetings and manage logistics for company events.

Office Supplies & Inventory Management:

• Order and track office supplies, ensuring cost-effective procurement and inventory management.

Records Management (Physical & Digital):

• Maintain accurate employee records, and organize documents for easy retrieval.

Travel & Accommodation Arrangements:

• Book travel and accommodations for employees, ensuring cost-effectiveness, and comfort.

Office Policy & Compliance Management:

• Update office policies, and ensure staff compliance with company procedures.

Reporting & Documentation:

• Prepare regular reports for senior management, tracking office activities and performance.

Clerical & Administrative Support:

• Provide administrative support, and manage daily tasks efficiently.

Employee Relations & Communication:

• Foster positive relationships, and address employee concerns promptly.

Records & Document Management:

• Maintain accurate, confidential employee records, and streamline filing systems.

Compensation, Benefits & Payroll:

• Administer compensation, benefits, and ensure payroll accuracy.

Training & Development:

• Develop training programs, and pursue personal HR development.

Support Under Pressure:

• Provide consistent HR support, and manage tasks effectively under pressure.

Office & Administrative Management:

• Oversee office operations, and coordinate with vendors for office needs.

Communication & Correspondence:

• Manage professional communication, and organize meetings and schedules.

Event Coordination & Senior Management Support:

• Assist in organizing events, and provide admin support to senior management.

Product Launch and Demonstration:

• Lead product launches and demos, ensuring customers understand the features and benefits.

Customer Visits and Relationship Management:

• Organize customer visits, building strong relationships by addressing their needs and concerns.

Communication and Customer Interaction:

• Interact confidently with customers, maintaining a positive, customer-centric experience.

Sales Equipment and Materials Management:

• Ensure that adequate sales materials and equipment are available and well-maintained.

Customer Complaints and After-Sales Support:

• Address customer complaints quickly, and provide after-sales support to ensure satisfaction.

Market Awareness and Competitor Analysis:

• Stay informed about market trends, and conduct surveys to understand customer preferences.

Product Knowledge Development:

• Continuously update and develop in-depth knowledge of all products and services.

Third-Party and Retailer Relations:

• Build relationships with partners and retail owners to promote brand visibility and sales.

Trade Shows and Events Participation:

• Represent the company at events, engaging with clients, and gathering leads.

Reporting and Field Marketing Activities:

• Report on field marketing activities, and track sales performance to optimize strategies.

Customer Satisfaction and Retention:

• Ensure customer satisfaction by addressing their needs, and fostering long-term relationships.