KANISHKA KOHLI
Project Manager | Client Servicing | Instructional Designer
Delhi,DL
Summary
A dedicated working professional with over 9 years of experience in the Creative, Finance & Hospitality industry. My work background is diverse, spanning across multi cities. Detail-oriented team player with strong organizational, Stakeholder management & Client Servicing skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Instructional Design Consultant
Artnico Handcrafts & Design Pvt. Ltd. (Artjuna Goa, India)
2023.09 - Current
- Collaborating with team members to streamline kitchen processes, resulting in more efficient workflows.
- Curating a Recipe Book for their Central Kitchen which involves Food Photography & Designing a Book through which the Kitchen staff will be trained.
- Collaborating with subject matter experts to create accurate, relevant, and effective learning content.
Seasonal Property Manager & Host
Sunny Cow Village Villa
2023.01 - 2023.04
- Increased sales revenue by 40% through new marketing strategies and active promotion to potential customers
- Managed reservations and bookings, and responded to inquiries with pricing information
- Developed and maintained relationships with vendors and suppliers, ensuring high-quality goods and services at competitive prices
- Improved customer satisfaction ratings from 8 to 8.5 by implementing new guest engagement initiatives
- Addressed any concerns or issues that guests had during their stay.
Lead Analyst Marketing Systems
American Express India Pvt. Ltd
2022.04 - 2022.11
- Reviewed and ensured flawless execution of Marketing Campaigns and supported marketing strategies with key partner groups
- Advised marketers on campaign set-up and accurate targeting while understanding process dependencies and system capabilities
- Collaborated with Marketing consulting teams to gather requirements, assess needs/impacts, and maintain/enhance project documentation.
- Managed over 5 international markets like Italy, UK, Spain, Netherlands & Belgium
- Core member of the colleague engagement pillar named Euphoria.
- Main designer for the GMDS Magazine named GMDS Bulletin.
GRPA Testing Analyst
American Express India Pvt. Ltd
2018.05 - 2022.03
- Conducted transactional testing to ensure policy compliance for processes like CBO, CBR, Underwriting & GPSS
- Collaborated with Ops and Risk to stay updated on policy changes and avoid legal issues
- Identified high-risk behavior and recommended process enhancements to operations
- Designed "The Quill" magazine and collaborated with teams for successful launch and external perspectives
- Co-led Colleague Engagement team for GRPA and served as Communication SPOC for Enterprise Testing
- Core member of OE Forum for Colleague Engagement and Enrichment
- Worked as Account Protection Specialist from Aug 2012 to Sep 2014
Post-Production Executive
F the Couch Studio
2017.04 - 2017.11
- Managed post-production team of editors and coordinated with producers and on-air talent to create program content, new ideas, and segments
- Launched Acting Adda channel on TATA SKY with team
- Developed project budgets and managed production costs
- Scheduled and programmed different episodes for the venture
Project Manager
Artickle Design Studio
2016.02 - 2017.03
- Managed various clients for art and design projects while coordinating with teams for project execution
- Specialized in Interior Designing/styling, Murals, Wall arts, Art Exhibitions, and Art Direction
- Headed project teams for design and launch activities
- Oversaw budget to handle supply, labor, and maintenance needs
Assistant Marketing Manager
Monday Blues Creative Works LLP
2014.12 - 2015.12
- Hosted marketing events in multiple cities to generate leads
- Collaborated with product development teams to create marketing materials for sales presentations and meetings
- Achieved 13% higher quarterly sales
- Exceeded sales and growth goals by building strong relationships with customers and vendors.
Education
Bachelor of Commerce (H) -
Motilal Nehru College, Delhi
New Delhi 2009.07 - 2012.05
Skills
Communication & Collaboration
Timeline
Instructional Design Consultant
Artnico Handcrafts & Design Pvt. Ltd. (Artjuna Goa, India)
2023.09 - Current
Seasonal Property Manager & Host
Sunny Cow Village Villa
2023.01 - 2023.04
Lead Analyst Marketing Systems
American Express India Pvt. Ltd
2022.04 - 2022.11
GRPA Testing Analyst
American Express India Pvt. Ltd
2018.05 - 2022.03
Post-Production Executive
F the Couch Studio
2017.04 - 2017.11
Project Manager
Artickle Design Studio
2016.02 - 2017.03
Assistant Marketing Manager
Monday Blues Creative Works LLP
2014.12 - 2015.12
Bachelor of Commerce (H) -
Motilal Nehru College, Delhi
2009.07 - 2012.05
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